When you lead a group, it can be difficult when you have had problems- this could be in professional terms such as not hitting a sales target or receiving some negative feedback. Equally it could be because you are facing personal problems and need to deal with that. Whatever the reason learning to bounce back from adversity can be beneficial to both you and your team and here are a few tips to help you do that. Learn lessons There is the old cliché about “learning to fall so we can pick ourselves up”. It is important to look at what happened during a difficult period and learning the lessons ..read more

Whether you are an employee, business owner, independent professional, or involved in any other work, you are most likely to juggle multiple professional and personal responsibilities. Unless you strike a balance between the two, leading a healthy life would be next to impossible. If you need some practical tips for improving your work-life balance, we have the perfect solution for it via our list of top five actionable ones. But before venturing into the specifics, let’s understand what creating a work-life balance means. What Is Work-Life Balance? Though many of us want to bring a work-life ..read more

We asked a cross section of individuals from different areas of the Adjusting profession what are some of the key challenges facing the industry? We approached entry level Adjusters through to Executive Level individuals and summarised the responses into a short survey.   Given the increased number of women moving into surveying/adjusting roles, is this same increase reflected within senior level roles?   What is the main barrier (actual or perceived) that needs to be removed?   In a highly competitive adjusting arena, list in priority order the most important factors to retain ..read more

Too often as leaders we find ourselves falling below the line when it comes to compassion, especially in times of uncertainty in our business. You may assume that leading with a chin-up approach is the most encouraging, but perhaps today’s business landscape calls for more empathy. Since the pandemic, we’ve seen a huge overturn of not only the way companies operate but also of the demands of employees. Employees today are requiring higher wages to meet inflation, more flexible working terms, and a focus on their health and wellbeing. Be a beacon Leading with compassion doesn’t mean rolling ove ..read more

Today we mourn the loss of our Queen. She was an incredible woman whose dedication was unmatched. Like most, she has been a constant in our lives and for that we would like to thank you for your service! RIP Queen Elizabeth II, you will be forever in our hearts ..read more

In a world where the concept of endless possibility is pushed on us at every turn, it’s easy to find ourselves making wrong choices in the name of ‘yes culture’. We’re encouraged to welcome every opportunity that comes our way if we want to grow. But, sometimes, stepping through a less-than-desirable door for the sake of ‘saying yes’ can lead us on a detour from our goals. Especially in times of difficulty within business, it’s easy to say yes to the wrong things. Whether this is taking extra responsibility upon yourself or accepting a new client as a loss leader, we’ve all been there. Doing a ..read more

Do you always have a pile of pending work that seems unending despite your best efforts? Do you feel you are always running short on time despite putting hours on end to finish your assigned tasks or tick the items off your to-do list? If yes, it’s time to start using a schedule that uses “time blocking”. Some who use this technique swear by its efficiency and even go on to proclaim that a 40-hour time-blocked work week delivers output similar to what you will get with an unstructured 60+ hour work week. Understanding Time Blocking Time blocking refers to dividing your day into manageable bloc ..read more

I have recently interviewed several leading figureheads across the Insurance sector to discuss their views on the current market. Today’s interview is with Ian Carman – Director of Investigation Services at Sedgwick   Ian started his insurance career in 1997 with RSA and held a number of claims and counter fraud operational and leadership roles during his 20 years with the insurer. Prior to joining Sedgwick in January 2021 he was Head of Property Claims with The Cotswold Group. Ian is responsible for Sedgwick’s counter fraud strategy, technology and operational fraud response in the UK ..read more

There has been a lot of advice about how to balance working from home and keeping your personal life separate. Here are some tips that could help you stay motivated and be organised. Getting the right mindset. Some people find it helpful to go for a short walk before starting work and returning home as if you were going to the office. Others may find it works for them to get their morning coffee or tea in place ready to start work. Wear comfortable clothes but smart enough for an unexpected Zoom/Teams call. Create boundaries between work and home. Make sure you have one area that is not for wo ..read more

We’ve recently added to our own team, onboarded remotely for the first time and we’ve had to adapt our processes and way of working. There have been many lessons learned! We’ve asked our clients and placed candidates for their top tips together with our own findings; In the first few weeks make sure there are lots of introductions. This needs to be with colleagues you’ll be working closely with but also with people from other areas of the business to help build the support network and gain an understanding of where responsibilities sit. Regularly check in with anyone that’s been onboarded rem ..read more