What do consumers want? How do their expectations change across the globe? What can you do to make your e-commerce program thrive in the coming year?  Brands and retailers spend their whole careers chasing down answers to these questions — but we’ve revealed them in our 2023 global online survey results.  Our 2023 Online Consumer Behavior Global Report covers the trends shaping global e-commerce today with survey findings (in partnership with Dynata) from over 6,000 consumers worldwide. The report reveals insights on everything from search and discovery habits to delivery and return ..read more

You can have a great product, but if you can’t get it to the customer free of cost or within two days, you have a great product without any takers.  In 2023, customers expect nothing less than free and fast shipping. According to an analysis conducted by Baymard Institute of 49 different studies, 47% of people abandon carts because of extra costs (including shipping) and 24% abandon because of slow deliveries, making shipping cost and delivery time the two of the biggest reasons for cart abandonment.  The reality for sellers is different. It is extremely hard to offer both free and f ..read more

The UPC barcode has played a starring role in retail and commerce for almost 50 years. From price checks to product identification, this one-dimensional, machine-readable data carrier has been crucial to tracking, tracing and managing inventory across all channels. But as the world and commerce have evolved, so have the demands of today’s consumers. They are looking to engage with brands on deeper levels and discover more product information. In response, a massive global shift is underway to migrate to the next generation of data carrier: a two-dimensional (2D) barcode, similar to a QR code ..read more

The UPC barcode has played a starring role in retail and commerce for almost 50 years. From price checks to product identification, this one-dimensional, machine-readable data carrier has been crucial to tracking, tracing and managing inventory across all channels. But as the world and commerce have evolved, so have the demands of today’s consumers. They are looking to engage with brands on deeper levels and discover more product information. In response, a massive global shift is underway to migrate to the next generation of data carrier: a two-dimensional (2D) barcode, similar to a QR code ..read more

Need a practice run for the holiday shopping season? Look to Prime Big Deal Days 2023 (formerly Prime Early Access Sale) or “Fall Prime Day” on Wednesday, October 11 and Thursday, October 12.  The holiday precursor began in 2020 when Amazon shifted its annual Prime Day event from July due to the pandemic. Since then, it’s been a major sales driver for the marketplace, bringing in more than $8 billion.  This year, Prime Big Deal Days is expected to benefit all e-commerce channels, as daily online sales doubled during the week of last year’s event. No matter where you sell, it’s crucia ..read more

The holiday shopping season is coming — and there’s a lot more to think about than just your assortment. During the Cyber Five alone, how will you stand out in a sea of more than 196 million shoppers? How much will you invest in retail media? What advertising strategies will you use to top last year’s performance?  In our latest webinar, Link Walls, vice president of digital marketing strategy for ChannelAdvisor, a CommerceHub company, explores the retail media landscape and what you can do to spur growth this holiday season.   Retail Media Has Grown (Again) Digital advertising ..read more

It seems the transition from back-to-school shopping to the holidays happens earlier and earlier each year. And perhaps it’s true. In 2022, some consumers began shopping before the calendar turned to November. This year? A whopping 50% of them plan to do the same.  What can you do to jumpstart your holiday season and ensure bountiful performance the whole year through? Start formulating your strategy and marking your calendars for must-know deadlines in areas like: Pricing and profitability Marketing and advertising Inventory management Our new 2023 Holiday E-Commerce Guide features ind ..read more

Over recent years, there have been impactful changes across digital e-commerce as technology advances and brands look for new ways to innovate. Our Chief Marketing Officer, Kevin Iaquinto sat down with Paul Bessant from the Retail Risk Podcast to discuss these changes and what they mean for brands and retailers. In this blog, we summarize some of the main points from the interview. Speedy Deliveries: A Competitive Edge Nowadays, capturing consumer attention is no mean feat for sellers. Customers can venture online in search of a particular item, and be met with thousands of product options all ..read more

AI is certainly in fashion. But what is it doing to add value to the fashion industry? Or any industry for that matter? A lot. CommerceHub Chief Product Officer Aarthi Ramamurthy recently shared insights on AI’s e-commerce impact in three retail publications. Want to keep up with the speed of the industry? Here are a few takeaways you can’t afford to miss.  How to Use AI to Disrupt Fashion E-Commerce AI can help drive profitable growth in several ways — and early adopters stand to benefit significantly. AI can help you: Go to market faster. Manually mapping and launching new products and ..read more

CommerceHub Sells ChannelAdvisor’s Shoppable Media and Brand Analytics Product Lines to MikMak; Acquisition Fuels MikMak’s Global Expansion and Commerce Intelligence Innovation CommerceHub and MikMak create strategic partnership to expand MikMak’s market access across CommerceHub’s global commerce network MikMak, the global software company that helps the world’s leading brands grow commerce-first, and CommerceHub, one of the world’s largest commerce networks trusted by more than 40,000 of the world’s leading retailers and brands, today announced that MikMak has purchased ChannelAdvisor’s Shop ..read more