If you ask delivery drivers if they expect tips, you’ll likely get a resounding “yes.” Rideshare drivers, you might hear them say that it’s not expected necessarily, but they love it when a tip is given. When you ask customers, you’ll get another response altogether. RSG contributor Tyler takes on the debate in this article about customers tipping…or not.  As someone who mainly does delivery driving, I rely on tips to make any real money. The requests that come in without a tip can sometimes pay less than $2, which is worth no one’s time. Rideshare drivers see shockingly few tips, if ever ..read more

In this week’s rideshare and delivery news, Walgreens, DoorDash and Uber team up for prescription delivery, a new start up wants you to clean WHAT, and Uber and Lyft are in hot water again. All that and more with senior RSG contributor Paula Lemar! Walgreens, DoorDash and Uber Team Up to Launch Free, Same Day Rx Delivery of HIV Medications (Walgreens News)  Summary: Walgreens, in partnership with DoorDash and Uber, today announced free, Same Day Rx Delivery of medications for the prevention and treatment of HIV. This service is available to eligible patients within 15 miles of thousands o ..read more

On Friday, March 3, 2023, Uber Eats is announcing at Curbivore an updated experience for their couriers in the Shop and Pay portion of the app (think grocery shopping/delivery). This update is designed to fix three issues that their delivery drivers bring up time and time again: the ability to use digital payment methods to check out, the information received in upfront offers in the app, and the processes of handling replacements or out-of-stock items.  If you’re at Curbivore 2023, make sure to check out the panel with Uber Eats’ David Meers called ‘Eats: More Then Meets the Eye.’ Quick ..read more

Uber drivers everywhere have had their ups and downs when it comes to needing and using Uber Support. In fact, contacting Uber (or the impossibility thereof) was one of the reasons Harry started The Rideshare Guy! There are some pain points that are unavoidable with the current setup, but RSG contributor Jeff H. believes that with a few simple changes, we can get better answers and have better experiences with Uber Support.  I have a few confessions to make, so you understand who I am and where I’m coming from. When a rider asks me if I like being an Uber driver, I tell them, “No, I don’t ..read more

Added stop requests tend to be the bane of drivers’ existence when passengers tack them on mid-ride, or just ask “can we stop X” while you’re en route to their input destination. RSG contributor Tyler Philbrook outlines for you the best way to react to these requests, and when—or when not—to oblige them.  On one of my first rides, the passenger asked me to go to Walmart for them to grab something “real quick.” Even though I considered it many, many times, I didn’t finish the ride and leave, and ended up waiting over an hour for the passenger to finish their shopping. After that, we finall ..read more

In this week’s roundup with senior RSG contributor Paula Lemar, we’ll dive into DoorDash’s new and expanding grocery services, the problem with “junk fees” used by some platforms, and a redesigned Uber app that is more compatible with iPhones than ever before.  How Uber has stepped up in Russia’s war on Ukraine: Drivers stay in dangerous areas following missile strikes to provide free transport for refugees, medics and essential workers, figures show (Daily Mail) Summary: The number of Uber drivers working in an area of Ukraine does not change after there has been a missile strike, the he ..read more

We’ve been running our Curbivore conference for a few years now and while it’s typically had more of an industry focus, this year, I’m excited to be working with Pedro Santiago to host a delivery driver meetup sponsored by Solo from 1-2 PM at the Curbivore conference on March 3 in Downtown Los Angeles. This is your opportunity to meet some RSG team members, plus others in the gig community.  Ready to attend? The first 50 RSG readers to sign up will get $5 tickets (regularly $295!)- use our discount code here. (The $5 ticket price just helps us prevent no-shows, since we’ll be ordering a ..read more

Rideshare driving isn’t just calculating fares and driving from A to B. If your mind is open, you can learn a lot from rideshare driving – and maybe even meet some incredible people in the process. Contributor-at-large Jay Cradeur shares some memorable rides and life lessons below.  You can learn a lot from being a rideshare driver.  Over my seven years and 28,000 rides, I have had several rides that were highly memorable.  Out of each ride, I have been able to pluck a great life lesson.   I have had rides that scared me so much I drove away. I have had rides where the ..read more

Senior RSG contributor Sergio Avedian has seen it all when it comes to rideshare driving, including rate cut after rate cut. Since upfront fares were implemented, are drivers now experiencing another rate cut? Below, Sergio shares his findings and encourages drivers to only accept the rides that work for them – and their bottom line.  After driving for rideshare for over seven years and writing about rideshare for almost five years, I have seen a lot of changes to rideshare driver income. At best, rideshare driving is a side hustle for drivers to earn extra money – I no longer think it’s ..read more

In this episode, I chat with Jonah Bliss all about Curbivore 2023! I’ve had Jonah on the podcast before, and you can read all about Curbivore 2022 in our wrap up here, but today we’re talking about all the changes coming to Curbivore in 2023, plus some changes Jonah and I are looking forward to this year. Learn more about Curbivore and register today! Intro to Jonah Bliss Transportation expert Spent career scaling mobility startups like Turo and Evelo Worked in the content and events space as well Combined those passions with Curbivore! What is Curbivore all about? Curb is interconnected E ..read more