Frequently viewed as a behind-the-scenes cost center, the Accounts Payable (AP) department is an often overlooked and underestimated process. Its primary role is to disburse funds for outgoing payments to suppliers, bills, and other expenses. However, the accounts payable services department goes beyond just disbursing funds.  Without it, businesses may risk delayed payments that may strain supplier relationships. According to the 2022 State of AP Report, 84% of vendors valued the most timely payment, followed by payment accuracy at 67.2%. The accounts payable department does vital work t ..read more

What is the secret to thriving in the booming eCommerce landscape? Accurate and efficient eCommerce data entry. With online sales expected to make up 22.6% of retail by 2027, accurate product information, orders, and inventory are crucial for success.    Only accurate data can lead to happy customers and lost sales. Efficient eCommerce data entry is vital for online business success. It ensures smooth operations and customer satisfaction.   Managing data entry in-house can be a headache, from errors to time-consuming tasks that distract you from growing your business. To take yo ..read more

In the digital age, a safe online community is very important. One way to do this is content moderation. This assures that user-generated content (UGC) meets guidelines and sets community standards. This article will delve deeper into content moderation, the types of content moderation, the tools used in the process, and everyday challenges. We will also include some advice from Magellan Solutions experts, who will, in one way or another, seek to expound on the meanings of content moderation in building a safer digital space. Let’s dive right in! What is Content Moderation? This process contro ..read more

Are you tired of wasting countless hours entering data into your CRM system? Did you know that sales representatives spend 65% of their time on administrative tasks such as repetitive data entry, leaving only 35% dedicated to actual selling activities? That’s a significant chunk of lost productivity and missed opportunities.  With this, there’s a pressing need to streamline and automate data entry processes that consume valuable selling time; this is where automating CRM data entry services comes in. Through automation, businesses can reclaim countless hours lost due to manual data entry ..read more

Did you know? Your website is often the first thing potential customers see when interacting with your business. Research indicates that 94% of users base their initial impression of your company on your website design, forming their opinion in just 50 milliseconds. It highlights the importance of a well-designed online presence. Having a professional website is essential for businesses. It is your online storefront, a handshake with potential customers, and a powerful marketing tool. But here’s the catch—outsourcing company websites to experts might just be the secret sauce you’ve been missin ..read more

Most organizations worldwide are moving towards IT outsourcing in the digital era, viewing it as a strategic leaver towards increasing operational efficiency, optimizing costs, and gaining access to specialized skills.  With an exceptionally competitive cost structure, high levels of English language proficiency, and a deep well of IT talent, the Philippines is an attractive destination for IT outsourcing. This article elaborated on this trend with some authoritative insights from industry experts, including pivotal inputs from Magellan Solutions, which leads the Filipino IT outsourcing l ..read more

Hey there, fellow Shopify merchants! With over 1.75 million online stores on Shopify, excellent customer service is crucial to standing out. Top-notch telephone support is essential for building brand loyalty and boosting sales for your online business. With Shopify telephone support, you can elevate your customer experience and ensure shopper satisfaction, making your store a preferred choice among millions of others. As your Shopify business grows, managing all those customer inquiries and technical issues can quickly become a headache, especially if you’re trying to handle everything in-hou ..read more

Capturing visuals is the new currency, but quality editing is the game-changer. Outsourcing photo editing allows photographers, marketers, and content creators to elevate their visual assets professionally. The stats speak volumes: Those who outsource photo editing see a remarkable 40% boost in profits over those who edit in-house.   The quality of your visual content can set you apart from the rest. Whether you’re a seasoned photographer, a marketing pro, or a social media star, outsourcing photo editing is the key to unlocking your brand’s full potential.    However, editing p ..read more

Meet the future of customer service: live chat agents! In a world where instant gratification reigns supreme, customers demand personalized experiences like never before. Take advantage of this essential tool to transform online interactions and exceed consumer expectations. Imagine if nearly two-thirds of your customers were more inclined to keep doing business with you. What if a single strategic move could unlock that powerful competitive advantage? Well, that’s precisely the potential of implementing live chat on your website. Did you know that 60% of customers are more likely to return to ..read more

You know what’s mind-blowing? A live chat feature on your website could earn you nearly 50% more cash every hour someone chats with your team. It also boosts the number of people buying your stuff by 40%.  Exceptional customer service is essential for staying competitive. Customers expect convenient, affordable, and 24/7 support. If you can’t meet their needs, they will go elsewhere. Fortunately, BPO chat support is here to help! With BPO chat support, your customers can receive instant assistance through a user-friendly chat interface 24/7 at an affordable cost. Keep customers happy with ..read more