Are you happy paying to help with problem Capita contract?
Campaign4Change | Outsourcing
by ukcampaign4change
4y ago
By Tony Collins This week, as Barnet residents go to the polls, how many will be influenced by the continuing national and local media coverage of the council’s mass outsourcing deal with Capita? Barnet’s Capita contracts are a local election issue. The council’s conservatives and Capita say the outsourcing contracts have ..read more
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Capita’s problems were “preventable” says Royal London
Campaign4Change | Outsourcing
by ukcampaign4change
4y ago
By Tony Collins Royal London, a Capita investor, said yesterday it has been “raising concerns about Capita’s weak governance with the firm for a number of years, and voting against many resolutions on director re-elections and pay consistently since 2014.” Royal ..read more
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Ministers told of major problem on Capita NHS contract more than a year later
Campaign4Change | Outsourcing
by ukcampaign4change
4y ago
By Tony Collins Today’s Financial Times and other newspapers cover a National Audit Office report into GP clinical notes and correspondence, some of it urgent, that was not directed to the patient’s GP. The correspondence was archived by Capita under its contract to ..read more
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Goodnewspeak and its Orwellian dark side
Campaign4Change | Outsourcing
by ukcampaign4change
4y ago
By Tony Collins Orwell made no mention of goodnewspeak. But maybe today it’s an increasingly popular descendant of  Newspeak – a language devised by Orwell to show how the State could use words and phrases to limit thought. This week, as a statue of Orwell was ..read more
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Nine-year outsourcing deal caught on camera?
Campaign4Change | Outsourcing
by ukcampaign4change
4y ago
By Tony Collins This photo is of a Southwest One board that was surplus to requirements. Southwest One continues to provide outsourced services to Avon and Somerset Police. The 10-year contract expires next year. But unless Southwest One continues to provide ..read more
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IT staff pay price of helping to solve BBC’s gender pay gap?
Campaign4Change | Outsourcing
by ukcampaign4change
4y ago
By Tony Collins The Register reported yesterday that hundreds of IT roles at the BBC will be offshored to cheaper wage locations under a £560m contract renewal with its incumbent outsourcing supplier Atos. Atos executives said in a conference call heard by The Register that a ..read more
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Is Barnet Council up to the job of managing its suppliers – including Capita?
Campaign4Change | Outsourcing
by ukcampaign4change
4y ago
By Tony Collins Tonight (27 July 2017) Barnet Council’s audit committee meets to discuss the interim year-end findings of BDO, its external auditor. BDO identifies a “significant risk” in relation to the council’s contract management and monitoring. There are “numerous issues”, says ..read more
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Why are councils hiding exit costs of outsourcing deals – embarrassment perhaps?
Campaign4Change | Outsourcing
by ukcampaign4change
4y ago
Tony Collins Somerset County Council has refused a Freedom of Information request for the costs of exiting its joint venture with IBM. But a secret report written last year by officers at Taunton Deane Borough Council – which was a party to the ..read more
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Will MPs’ report on Capita’s BBC contract make any difference?
Campaign4Change | Outsourcing
by ukcampaign4change
4y ago
By Tony Collins At one level, Capita’s contract to handle most of the BBC’s TV licensing work is, in general, a success, at least according to statements made to the media. Were it not for the National Audit Office and the Public Accounts ..read more
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Whitehall to auto-extend outsourcing deals using Brexit as excuse?
Campaign4Change | Outsourcing
by ukcampaign4change
4y ago
By Tony Collins Under a headline “UK outsourcing deals extended because of Brexit workload”, the Financial Times has reported that “hundreds of government contracts with the private sector that were due to expire are to be automatically extended because civil servants ..read more
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