In the dynamic world of short-term vacation rentals, learning what guests think is key. Be it via surveys or internet-based reviews, each type of response is vital to build and maintain the image and effectiveness of your rental. Though each has its unique role in informing how you do your property management, they’re both essential and in this article, we’ll explain why.  We did a little research and analysis to help you understand the subtleties of both guest surveys and online reviews, highlighting their importance and how to handle them – especially when you have vacation rental manag ..read more

In an exciting stride towards the future of property management, we at Guesty are thrilled to share that we have successfully raised $130M in our most recent funding round, led by the leading global investment firm KKR, with participation from Inovia Capital. This achievement marks a significant milestone in our mission to redefine the world of property management, reflecting the profound confidence our investors, customers, and the broader industry place in our vision and leadership. Our journey to this point has been shaped by invaluable feedback and collaboration from our community, enablin ..read more

Right now, innovative technology is everywhere. It’s become more than just an advantage to running, marketing, and growing your business. It’s a necessity. At Guesty, we’re always looking for new ways to help hospitality businesses exceed their goals, whether that’s to enhance guest experiences, streamline operations, or grow exponentially. And who better to help us do it than our users?  We’ve partnered with innovative companies who have had the Guesty experience first-hand and now, as our partners, can provide more cutting-edge solutions to you. In this article, we cover some of the inn ..read more

Airbnb has released its annual Preferred Software Partners list and Guesty has been named a Preferred+ partner. Airbnb’s Preferred Software Partner program recognizes and rewards best-in-class connectivity partners that have met or exceeded its requisite technical and performance requirements. The program also provides members with a range of benefits including fast-tracked and dedicated technical support from Airbnb’s API support team, the ability to provide feedback on API features, and more. This valuable program helps to strengthen our partnership with Airbnb. Guesty’s advanced technology ..read more

Original post: https://operto.com/six-tips-to-optimize-str-cleaning-operations/ This is a guest post by Guesty partner, Operto, a leading property automation system for short-term rentals. Intelligent control of smart devices and a powerful integration with Guesty enables property managers to optimize operations and provide an outstanding guest experience. In an increasingly competitive market, short-term rental guests expect hotel-level cleanliness. But to deliver this, there’s an intricate web of operations that must run smoothly behind the scenes. One missed message or dirty surface can lea ..read more

Incorporating sustainability into property management is necessary in today’s environmentally conscious world. It’s about making decisions that are not only good for the business but also for the environment and the community. That’s why we created this comprehensive list of ideas to help you maintain a sustainable property management business. But first, here’s what you need to know about Sustainable property management Sustainability in property management is about embracing practices that reduce the environmental impact of buildings you manage and improve the quality of life for everything ..read more

For Airbnb hosts, simple vacation rental amenities can have a profound impact on your Airbnb marketing success. The right amenities can greatly improve guest reviews and boost your listings’ visibility by placing them in more search results. These are all goals any host strives to achieve, as they are key for becoming more reputable as an accommodation provider and increasing your bottom line as a business. Confirming the importance of amenities, a consumer survey by Airbnb found that 97% of travelers say amenities are a top priority for a great trip. So to help you make sure you’re only inves ..read more

With the huge popularity of short-term rentals for travelers and nomadic workers, many people are joining the increasing ranks of Airbnb hosts. If you’re thinking of growing your hosting business, you want to find ways to stand out from the masses. Here are a few pointers for how you can leave a positive impression on your guests and get more reservations in the books. Airbnb communication strategy Being a successful vacation rental host starts with great messaging and guest communication – and lots of patience. When potential guests are getting ready to book a short-term rental, it’s common f ..read more

The idea of welcoming complete strangers into your home can be nerve-wracking for Airbnb hosts. While most guest stays turn out fine, it’s not uncommon to hear the occasional horror stories about unruly guests or damaged or stolen property.  This is why Airbnb has a built-in system of checks and balances that allows hosts to screen guests before accepting their reservations. Guest profiles and reviews by previous hosts allow for more transparency and communication between users so you can get to know a little bit about potential guests before you give the final okay. In the same way that ..read more

Setting an Airbnb cleaning fee for your short-term rental can be a tricky part of your pricing strategy. On one hand, you don’t want to scare off potential guests with added fees, but on the other, you want to cover your costs to provide a clean and comfortable experience for each and every guest. There are many factors that come into play such as the size of your rental, whether you pay a cleaning service, and the general price range of your property.  In this article, we’ll go through some of the common questions hosts have in determining whether to include an Airbnb cleaning fee and if ..read more