SolarWinds MSP Blog
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SolarWinds® MSP delivers scalable IT service management solutions, empowering MSPs worldwide to create highly efficient and profitable businesses that drive a measurable competitive advantage. Follow this blog for new IT News, MSP industry tips, and advice about how to get the most out of your SolarWinds® MSP products.
SolarWinds MSP Blog
3y ago
Following the discovery of the ProxyLogon Exchange vulnerabilities, https://twitter.com/MsftSecIntel/status/1370236539427459076" >Microsoft Security Intelligence has identified another campaign targeting unpatched Exchange Servers—this time to deliver DearCry ransomware.
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SolarWinds MSP Blog
3y ago
In the second part of this blog series, I’m going to look at the differences between PSA, ITSM, and ESM platforms in more detail so you can get a better understanding of how they can work for your business. If you haven’t already checked out the first part of the series, you can https://www.solarwindsmsp.com/blog/psa-vs-itsm-vs-ems-1" >read it here.
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SolarWinds MSP Blog
3y ago
As the managed services provider (MSP) market grows and companies have more options when it comes to managed services, it becomes even more important for MSPs to do everything they can to increase efficiency within their team to attract and retain customers.
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SolarWinds MSP Blog
3y ago
In 2021, few managed services providers (MSPs) still think of Mac devices as immune to cyberattacks, although many end users still believe it. IT professionals know the unfortunate truth is that Mac workstations and servers can indeed be vulnerable to cybercrimes and data breaches. Furthermore, because these devices are increasingly popular in business settings, the stakes for Mac security are higher than ever. If a Mac device is compromised, it can easily lead to business downtime, stolen data, and major financial losses.
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SolarWinds MSP Blog
3y ago
With cybercriminals becoming more sophisticated in their attempts to access company systems and data—and with companies taking on more IT assets than ever—patch management is crucial. Managed services providers (MSPs) often have the responsibility of managing patches for multiple customers at a time, complicating things even further.
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SolarWinds MSP Blog
3y ago
Much like anything in information technology—or IT—we live by the abbreviation of complexity. We do our very best to take things that are complex in nature and simplify them or abbreviate them to a few letters. Yet, sometimes we need to break down our abbreviations so we can properly understand them.
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SolarWinds MSP Blog
3y ago
It’s no secret that businesses across the globe are seeing massive increases in the number of devices being used to establish access to their networks and corporate data. For managed services providers (MSPs), this influx of devices presents a potential challenge, as each of these devices function as an endpoint, thereby introducing a new element of risk for an organization. The exponential rise of endpoints in working environments has made robust endpoint management more important than ever.
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SolarWinds MSP Blog
3y ago
Despite several new communication channels and methods popping up in recent years, email continues to play a critical role in business communications and operations. Email is ubiquitous, used for both business-critical messages and informal communication, and it continues to be required for subscription to almost all online services and collaboration tools. However, although email is one of the oldest digital communication channels and is in widespread use across the globe, it remains a potentially vulnerable channel and a popular target for cybercriminals.
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SolarWinds MSP Blog
3y ago
My parents came here from southern Italy and met in Boston. My father started and ran a construction company when I was growing up. I learned a lot from him; in fact, as a small business owner, I like to think of him as an MSP of a different flavor. One valuable lesson he taught me was to treat everyone with dignity no matter what. No matter whether my father was speaking with a large customer, a small customer, or a subcontractor, he treated everyone with dignity and respect.
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SolarWinds MSP Blog
3y ago
Don’t be led astray by the common misconception that a successful backup automatically equates to a successful restore. The hard truth is most MSPs don’t perform periodic testing of their clients recurring backups prior to being called upon to perform data recovery. This is when you find yourself in the uncomfortable situation of going into a recovery scenario not knowing if you will emerge successful.
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