Why Emotional Intelligence (EQ) is so important in a remote working world?   If you are (or aspire to be) in a leadership role, there is an emotional element that is so important to consider. It is what will help you to successfully coach teams, manage stress levels and enable you to deliver valuable feedback.    Ever since Daniel Goldman’s seminal work, Emotional Intelligence, in 1985 it has been accepted that emotional intelligence (EQ) plays a significant role in business success. In Goleman’s opinion, EQ is about understanding and managing your own emotions and inf ..read more

How to become more strategic The ability to think, plan and act strategically is a critical skill for success in business, but little training or guidance is provided.  So how do you become more strategic? To answer this question, consider these two scenarios: Scenario 1: Lucy has been in the company for 12 years.  She arrived as a new graduate and got to grips rapidly with her role, becoming a real expert, someone who people around her rely on. She is an asset to the business, an immensely hard worker, and great things are predicted for her. However, she’s been up for promotion a fe ..read more

Most businesses would be thrilled if some of their staff, senior managers and directors, were able to deliver live knowledge sharing ‘value add’ webinars for their customers, potential customers or membership. These live virtual sessions could focus on sharing unique information, introducing talks by recognised experts or facilitating discussions on relevant topics and current hot issues.  Besides adding value through networking and providing relevant information on critical up to date issues, live webinars provide an additional very accessible route to market. They can build your organis ..read more

We all take a well-deserved break from work but does the thought of returning to an overflowing inbox put you off taking that break? At Emailogic we suggest that you do a little bit of planning before you go on leave. Here are some top tips: ·       Devise a company Holiday Out of Office template – you may wish to use a different template for internal and external emails ·       Agree with a colleague that you can put their contact details on your OOO message whilst you are away ·       Make sur ..read more

There is an irony that in 2022 when we all have mobile ‘phones’, the phone function is the feature people seem to use the least.  With the majority of people working at home during the pandemic and continually exhausted from back-to-back MS Teams meetings, many found email an easier method for additional messages. Consequently, most organisations saw a significant rise in email volume over that period.  Many of our customers reported this rise, however the increased level has not subsided. We speak to people daily who complain that now not only have email volumes stayed high, which c ..read more

René Robert, a Swiss photographer known for his shots of some of Spain’s most famous flamenco stars, died in January after slipping while on one of his nightly walks around the busy Paris neighbourhood where he lived. Tragically he gradually developed hypothermia as he wasn’t checked on for 9 hours, despite numerous people passing by.  Why do tragedies like this happen?  These kinds of stories keep appearing in the local, national and international news where someone has suffered, and this could have been prevented through an intervention by a bystander. This is also prevalent in the ..read more

“Will staff fall back into bad habits after email training? Will they go back to sending unnecessary copies, checking emails endlessly, and writing poor emails?” Just a few of the questions that we are often asked. The short answer is no. Why are we so confident? Firstly everything delegates learn when they attend an is common sense – just not common practice. Once someone can see the benefit of writing clear and meaningful subject lines – and the impact this has on the recipients – they are unlikely to change back again. Once a delegate appreciates that messages containing spelling mistakes o ..read more

For 22 years Emailogic have been working with private and public organisations changing email culture and training people how to communicate with and manage their email efficiently. Both we and our customers know that after attending Emailogic training people save time – over half an hour a day. They cut their inboxes by up to 40% and reduce irrelevant traffic. However, most importantly they communicate more effectively and experience significantly less email related stress. They become acutely aware of the impact their email use can have, not only on their own personal productivity but on tha ..read more

 We are all bystanders, every day we witness all kinds of things. How we choose to respond to the things we see is what makes us active or passive. Being an Active Bystander means being aware when someone's behaviour is inappropriate or threatening – and choosing to challenge it. The Active Bystander model provides a number of appropriate responses to challenge behaviours constructively and safely. It has had a major impact in changing cultures from the military to universities and businesses across all cultures.  What can we do to become Active rather than Passive Bystanders? We can ..read more