If I Outsource my PT Billings, Who Actually Gets the Money?
Jet PT Billing Blog
by jetptkcbilling
4y ago
Here’s a question I know many of you are wondering. If I outsource, who actually gets the money? Deciding to outsource can be a big decision and typically those questions surrounding the money are the stickiest. Even though we love money here at jet PT, we are much more comfortable when that money lands in your bank account not ours. It’s Your Money, We Don’t Touch It We take your money and cash flow very seriously. We don’t physically touch and of the money that is due to you. Insurance payers are always going to send the money directly to you. It can take the form of an EFT right into your ..read more
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Why is it So Important to Verify PT Insurance Benefits and Eligibility?
Jet PT Billing Blog
by jetptkcbilling
4y ago
One question that pops up when dealing with insurance carriers is: Why is it so important to verify benefits and eligibility of a patient before you treat them. In this discussion we need to be frank. We need to understand that there are two opposing forces at play here. There’s you as the provider, you’re trying to treat a patient and get paid for the services your render. You’re trying to get paid by an insurance company who’s trying hard not to pay. You Need to Understand There’s Friction Between You and Your Money So, to answer this question we need to understand that friction exits betwe ..read more
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What’s Really Involved in the PT Insurance Billing Process?
Jet PT Billing Blog
by jetptkcbilling
4y ago
So, what’s really involved in the billing process? That’s a question we are asked quite a bit when we meet with potential clients. On the surface it sure seems straight forward and easy. We send out claims and the money comes in the door, but what’s really involved in the entire billing process is not such an easy answer. Billing Effectively Is a Complex Process There’s an awful lot of steps. Picture walking up a stairwell going from the ground floor to the top floor. Every floor is a milestone in the billing process, and they all have several steps to get from one to another. To accomplish t ..read more
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How Does Information Get Transferred Back and Forth? [and Stay Compliant]
Jet PT Billing Blog
by jetptkcbilling
5y ago
In this article I want to let you know our answer to the common concern that always comes up whenever a PT practice is looking at outsourcing their billing department. Most practices are reluctant to give up control of their billing because they worry about violating patient privacy regulations. This is a very legitimate concern and one that should not be taken lightly. You Need a Way to Communicate That Complies with Patient Privacy Regulations When working with a third-party billing agency, you need to ensure that they are compliant with patient privacy and information rules, it is not good ..read more
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How Do I know That My Account is in Good Hands?
Jet PT Billing Blog
by jetptkcbilling
5y ago
Potential clients are always worried that if they turn over their billing department to a third party, they’re going to have problems. I understand, when I was running my own practice, I thought there was no way anyone would care as much as I do about my finances. That’s a natural feeling. When you’re evaluating a company for any service and especially for your billing needs, you want them to take care of business better than you could yourself. That’s the whole reason for outsourcing, right? Anyone can promise you that they’ll do a decent job, but what I want to talk to you about today is how ..read more
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How Do I Know All My Charges Are Actually Getting “Out the Door?”
Jet PT Billing Blog
by jetptkcbilling
5y ago
Now that almost every practice is using some form of electronic billing and claims software, a question we often get at Jet PT is: “How do I know that these claims are actually being filed?” That’s a really good question because if there is something that is missing and your charges are not getting out the door, so to speak, it can put a real delay on your remittances. Let’s take a quick look at a couple of reasons why your charges might be stuck in your system. Are You Missing Notes? By far the biggest reason that charges are hidden or stuck in a system is due to incomplete notes on a patient ..read more
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How Do I Get My Billing Questions Answered?
Jet PT Billing Blog
by jetptkcbilling
5y ago
In this article I want to share with you my answer to the question, “How do I get my billing questions answered?” This question is really a simple one for me to answer as the founder of Jet PT Billing. We strive to communicate and take care of our clients. However, this question reminds me that outsourcing a billing department is a huge decision. Most practice owners have put in endless hours to build their practices and they’re rightly reluctant to give up control of this critical area. They worry that when questions arise, they won’t be able to answer them and take care of their patients th ..read more
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How Should You Handle Patient Statements? [Simple 3 Color System]
Jet PT Billing Blog
by jetptkcbilling
5y ago
A common question we often get when meeting with clients and potential clients is “How should I handle patient statements and balances owed by patients?” Like most things in life, the best way to handle patient balances and statements is to be proactive. By that I mean, creating a system that ensures that you never have to deal with them in the first place. Train your front desk team to always collect any co-pays for coinsurance and all deductibles up front at the time that service is rendered. That way you can bypass the whole issue of patient statements altogether. However, I’ve been in this ..read more
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3 Keys to Preventing Cash Flow Issues [Outsourcing Transition Problems Solved]
Jet PT Billing Blog
by jetptkcbilling
5y ago
When practice owners start thinking about outsourcing their billing departments, one of the first things they worry about is delays in receiving money from us. They want to know if there will be a lengthy period between choosing us and receiving deposits. As someone who ran a practice for many years, I am acutely aware that cash flow is vital to your success. You have bills to pay, payroll to meet, and supplies to purchase. The last thing you can afford is a disruption caused by outsourcing your billing. When I founded Jet PT Billing, I knew I had to communicate completely and transparently wi ..read more
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2 Ways Your Practice Can Prevent Lost Income [They Cost Nothing]
Jet PT Billing Blog
by jetptkcbilling
5y ago
In this quick little article, I just wanted to take a minute and address something that many physical therapists face when they are trying to optimize cash flow and profitability. We are going to talk about lost income. This is one of those areas that practice owners often overlook or just don’t want to even get into. The truth is there are a couple of simple things you can do and help your staff do to really generate additional income for your practice. First, what is lost income? When we talk about lost income at Jet PT Billing, we are referring to income that is never going to be seen or re ..read more
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