Zoom became popular as businesses and individuals needed to connect across remote locations. Originally, users with the appropriate codes could join the right chatroom to meet virtually via video, audio, and text while sharing screens and files. However, the app’s brand-new Zoom AI tools offer much more that your business will want to explore. The new Zoom Workplace bundles with the Zoom App Marketplace. If your business currently uses the platform, it’s a much better user experience. The additional features also make Zoom meetings more efficient with the AI-powered collaboration we cover belo ..read more

A customer relationship management system primarily helps businesses manage, track, and organize customer relationships. CRM systems feature numerous tools that sales and marketing professionals can use to understand customers better.   Understanding how CRM software can improve businesses is key for modern entrepreneurs looking to enhance customer relationships and streamline operations. In this post, we discuss the benefits of CRM in business and how optimizing business processes with it can improve your bottom line.   How CRM Software Impacts Businesses  You can lev ..read more

Was your business around back in 1983 when Windows Notepad graced the world? It allowed people to use a simple document creator to write and edit plain text, and for many, it felt life-changing. Of course, today, many prefer Microsoft Word or any of its dozens of alternatives to create and share files. Still, Notepad has one perk that hasn't changed—it has always been a free, fast, and less resource-intensive option.  Cost-conscious business owners may want to revisit this tried-and-tested app because it's even better with the new Notepad spellcheck feature! It aims to enhance the writing ..read more

Real-time monitoring is a business practice in which employees monitor the performance of machinery and equipment. It can benefit you regardless of what kind of facility you manage or work in. In the manufacturing industry, innovation promotes productivity and safety. Real-time data monitoring and predictive maintenance can make an outstanding difference in your employees’ well-being, ultimately boosting profits by ensuring a smoothly running operation. What Is Real-Time Data Monitoring? Real-time data monitoring involves using sensors and other data sources to monitor a machine’s performance ..read more

Like all of Google Suite, Google Sheets is a convenient tool available to any Google user who needs it. Online collaboration tools make work smoother, so Google Sheets is rolling out an update to improve productivity: smooth scrolling. This highly requested feature allows you finer control over how you view your spreadsheet in Google Sheets, allowing you to use your Google Workspace more effectively as you organize, locate, and edit files. Google Sheets Unveils Smooth Scrolling Feature This newly updated feature will join Google Sheets to make navigation more intuitive. Scrolling can be a bit ..read more

The greatest threat to your security is not an anonymous hacker working from a remote location but, more than likely, an in-house employee who knows all your trade secrets. In businesses, insider threats are more than security issues; they impact a business’s reputation and financial health. How can we avoid insider threats? Is there a way to ramp up threat detection to minimize malicious insider threat risk?  Where Do Insider Threats Come From? Disgruntled Employees Insider threats usually result less from a lack of proper training or a faulty security system and more from employee dissa ..read more

With AI solutions becoming increasingly powerful, using them also involves a growing potential risk to your business. Keep reading if you're interested in getting the most out of AI while minimizing risks. You'll discover the secrets of optimizing machine learning while decreasing the potential risks associated with the technology. The Many Benefits of AI For Businesses Generative AI is the most recent iteration of the technology. It involves algorithms that generate content that resembles human-created content.  Unsurprisingly, the benefits of this technology abound in a business context ..read more

If you use Google Workspace, you'll benefit considerably from the new features Google is rolling out in 2024's second quarter. The changes come primarily from Gmail templates and features, so anyone who sends emails can benefit. Keep reading to learn everything you should know about these updates, including what they are, how to use them, and the difference Google's improvements can make to your work team. Improvements to Google Workspace With these updates, Google rolls out a host of features to the Gmail app and supporting programs, many of which build on Google's previous updates from 2022 ..read more

As a business owner who supplies digital services, you know how things outside your control can decrease your delivery capability. With the following tips for optimizing your digital service delivery, you empower your staff to deliver more consistent service and avoid the customer complaints that come with unoptimized delivery. The Problems With Unoptimized Service Delivery Whether you're a restaurant owner who depends on third-party delivery apps or a project manager for a team creating digital services, you've experienced glitches in service delivery. However, many customers remain unaware o ..read more

Maintaining steady growth and productivity requires a balance between in-house staff and outsourced resources. Business process outsourcing is an overarching term for outsourcing a specific business process task, such as payroll, app development, or customer service.  What are the benefits of business process outsourcing (BPO)? In this post, we discuss the top BPO benefits for businesses.  Reduce Your Labor Costs  Most businesses spend a huge chunk of their budget on labor. Everything from salaries to health care, training, and other perks add up quickly. Outsourcing allows you ..read more