Unlocking The Secrets of Smooth E-commerce Transactions Our latest guide in our start-up guide for e-commerce series – A Guide to Incoterms, is here to save the day, you can check out our Guide to Duties and Taxes, and content library for more community resources. In today’s digital age, e-commerce businesses have revolutionized the way we buy and sell goods across borders. However, navigating the intricate world of international trade can be overwhelming, especially when it comes to understanding the terms and conditions that govern these transactions.  Incoterms – a set of international ..read more

How online retailers can successfully navigate the complexities of establishing an optimized reverse logistics process. Any e-commerce brand that offers their customers returns will know that hassle-free returns strategies are never simple. In this post, we take a look at what is reverse logistics, the main reverse logistics problems in ecommerce that need to be overcome including root causes caused by changes in consumer behaviour. Let’s say you’ve got an upcoming black-tie event and are in urgent need of a new outfit. You log on to your favorite online retailer to find that they’ve got the p ..read more

Modular fulfillment is a new approach to traditional linear fulfillment models that can equip large global e-commerce brands with the missing piece of their supply chain puzzle. Here’s what you need to know. The pick, pack, and delivery model should be able to adapt as a company’s e-commerce requirements change; whether because of evolving customer demands or due to a constantly changing global economy. Online fulfillment requires a great deal of flexibility and scalability and there are only so many ways to improve stationary rack storage locations. Most of the time, automating the fulfillmen ..read more

Data capture, analytics, and AI are redefining how operational command centers – known as Supply Chain Control Tower, will lead the way in the transformation towards Supply Chain 4.0.  A Quest for Transformation Categorically speaking, there have been several phases of industry (Industry 1.0, 2.0, & 3.0), all of which have their own defining set of characteristics— 1.0 had steam-powered mechanization, 2.0 had mass production, and 3.0 saw the implementation of automation, robotics, and IT systems. Many experts believe that we’re currently in the midst of a transformation towards Indust ..read more

The back to school season is officially underway, and its success will be a make-or-break moment for the logistics industry’s post-pandemic recovery. After a stagnant 2022 peak season, many in the logistics sector are heavily focusing their attention on 2023’s back to school season as an indicator of better things to come in the months ahead. Back to School Essentials July is historically the time when consumers begin making their back to school essential purchases. The most recent data available shows positive signs that consumers are planning on spending more than ever before. According to t ..read more

Traditional linear supply chain strategies have given way to modern variations that offer flexibility, optimized operational flows, and a smooth delivery experience with reduced costs – a circular supply chain. Manufacturers, businesses, and all organizations have needed to develop groundbreaking solutions to maintain the production of high-quality goods due to rising costs and limited access to raw materials in recent years and a circular supply chain can help them achieve those goals. A modern circular supply chain has benefited early adopters through a holistic looping process as they lower ..read more

Everything E-commerce Needs To Know About Shipping Insurance International shipping insurance policies can protect both businesses and their customers against loss, theft, or damage. We’ve put together the ultimate guide of what ecommerce businesses need to know about shipping insurance. If you’re an ecommerce business owner, you’ve probably come to realize that not every package makes it to its intended destination. There’s a lot that could go wrong during the shipping process, so much so, that 1 in 10 people worldwide have experienced their packages disappearing or worse — being stolen durin ..read more

When operating a growing international ecommerce business, one of the first things that business owners will encounter when shipping cross-borders are duties and taxes.  Duties A duty is an indirect tax imposed on the consumer of imported products. Taxes & Tariffs A tax is a charge imposed by a government. Tariffs are direct taxes applied to goods imported from a different country. Duties and taxes whilst seemingly straightforward at first glance, can wreak havoc for any ecommerce business caught unprepared.    What is DDP? Delivery Duty Paid (DDP) is an incoterm rule where ..read more

How retailers can successfully navigate the complexities of establishing an optimized reverse logistics process.  Let’s say you’ve got an upcoming black-tie event and are in urgent need of a new outfit. You log on to your favorite online retailer to find that they’ve got the perfect piece in stock only there’s a small problem, you’ve encountered issues with sizing in the past and aren’t sure which one to go with. Luckily, the brand has multiple sizes in stock so you order the same outfit in several sizes to try on once they get delivered with the intention of returning the ones that don’t ..read more

The pick, pack, and delivery model should be able to adapt as a company’s e-commerce requirements change; whether because of evolving customer demands or due to a constantly changing global economy. Online fulfillment requires a great deal of flexibility and scalability and there are only so many ways to improve stationary rack storage locations. Most of the time, automating the fulfillment process is the best course of action. To do this, e-commerce retailers must choose the appropriate automated system and implement it. This system should be able to support the fluidity required for the e-co ..read more