Hi ? I'm Phil Haussler, Chief Product Officer at Quantum Workplace.   Artificial intelligence has been dominating headlines for the past year. And for human resource pros, AI is driving both headway and headaches.  On one hand, chronically understaffed HR teams are using AI to automate their workflows and scale their impact. But just talk to anyone who has posted a job recently and you’ll likely hear how many candidates are using ChatGPT (poorly) to apply. Humans and human relationships are messy. So working in HR tends to rewire your brain toward the way things can (and oft ..read more

Understanding employee feedback is crucial to driving employee engagement, and a powerful way to gain this understanding is through employee engagement surveys. These surveys serve as more than just feedback tools – they are a vital resource for identifying key business challenges and opportunities.  ..read more

HR leaders are at a pivotal crossroads. They have the skills and potential to drive business and financial impact—yet this critical aspect often takes a back seat. Instead, the HR function becomes entangled in repetitive administrative processes that hinder their capacity to both articulate and maximize the strategic impact of employee success initiatives like engagement, performance, retention, and culture. The benefits of investing in employee engagement are clear: improved employee productivity, better customer service, increased safety, higher retention, and more. But how do we improve em ..read more

The quest to understand and improve employee engagement is a top priority for HR leaders and managers alike. Employee engagement surveys have become a must-have tool to help organizations understand employee perceptions and make better business decisions.   But there is one notoriously difficult component of understanding employee feedback at scale: open-ended survey responses.  Open-ended responses (employee survey comments) are essential in understanding the nuances of employee sentiment and identifying reasons for engagement gaps. While quantitative data gives you an object ..read more

Unpacking organizational culture  Company culture has become a top priority for leaders across all industries. In fact, 66% of executives believe culture is more important than an organization's business strategy or operation model.  The rise of remote and hybrid work has had a significant impact on the way we work. Our research shows 65% of employees say their company culture has changed since the start of the COVID-19 pandemic. As the workplace has changed, culture has too—for better or for worse ..read more

When leaders don’t understand the ins and outs of the employee experience at their organization, retention may suffer. And if employees feel misunderstood, ignored, and unsatisfied in the workplace, they will seek employment elsewhere.  But with the right employee survey strategy, you can uncover the employee perceptions you need to know when shaping your retention plans.  In this blog, you will learn: What is an employee retention survey The benefits of using an employee retention survey Effective retention survey questions How to use your retention survey data ..read more

The most successful organizations recognize that people are their most valuable asset. A motivated and engaged workforce benefits your business. It unlocks potential, boosts productivity, and drives sustainable growth.  This acknowledgement has led to an increased focus on employee engagement in the past several years. But while 92% of executives say engaged employees perform better, only about half say they've achieved positive ROI from their engagement efforts.  ..read more

Less than half of employees say important changes are made at their organization based on the feedback they provide. This is alarming considering the investment of time, energy, and resources that often goes into an employee engagement survey.  Surveying your employees is important to creating an engaging employee experience. But surveying alone won't improve employee engagement. If you continue to survey without action, you're more likely to hurt engagement than to help it. You also want to be sure you're focusing on the right actions. This requires empowering your manage ..read more

When it comes to what matters at work, it seems leaders and workers are not on the same page these days. For the first time in years, the Edelman Trust Barometer reported a decline in the trust of the CEO.  Leaders are worried about decreased productivity as economists warn of a potential recession. They're focusing more on employee performance and tightening budgets to weather economic challenges. Some are trying to compel reluctant employees to return to the office ..read more

Seacoast Bank is a highly engaged workplace. Over the past few years, the bank has rapidly expanded through a series of acquisitions. Through this growth, Seacoast identified the need to scale their employee engagement strategies for greater impact. This meant adding more employee listening channels outside of their annual engagement survey. And finding more ways for managers and teams to get involved before, during, and after the survey to help improve engagement.  SEE ON DEMAND WEBINAR >>> In this employee engagement case study, we’ll discuss:  How Seacoast evolved emplo ..read more