We can track the different locations Field Service technicians have traveled or where they are at a given time inside Dynamics 365 Field Service. Field Service Technicians can enable location sharing from the app, and based on the Geolocation Settings configured, we can see the technician’s location in the schedule board and also list location ..read more

Recently in one of our flow triggers – When a row is modified (Dataverse), we got the below error Exception parsing _msdyn_billingaccount_value eq ‘a84c5028-ecdf-ed11-a7c7-00224893b2b0’ submitted for attribute filterexpression of callback registration. Target entity: msdyn_workorder. Exception: Microsoft.OData.ODataException: A binary operator with incompatible types was detected. Found operand types ‘Edm.Guid’ and ‘Edm.String’ for operator kind ‘Equal’. This ..read more

We now have the version support for Cloud Flows in Power Automate. This feature is only available in the new editor. Let us start by creating a simple flow, the creation part will happen in the existing editor. Let us save the flow, and select Edit >> Details in a new tab to open it ..read more

Recently we had to change the password of the user account being used as an owner of the cloud flows as well as the used for connection/connection reference. So we tried it on a trial environment first, below is our flow that runs every 5 minutes and creates a contact record (Dataverse), sends an email ..read more

Focused view in Dynamics 365 that allows users to view and manage all their records in one place, allowing them to be more productive, as they can stay on track and avoid getting sidetracked by switching between multiple screens to find the information they need. We can enable and disable it for all the records ..read more

This new feature allows associating an activity record with multiple related records or related parties. For E.g. we might want to associate an email with multiple cases, or with case as well as account and contact records. It is still in the public preview (April 24) and is only available for Email Activity. To see ..read more

We can see a few new features added to attachments for email activity as part of 2024 Release Wave 1. Get all the details here Hope it helps ..read more

Recently we were bulk updating our records, which would trigger an asynchronous plugin registered on its update. We were using the wonderful Bulk Data Updater (XrmToolBox) plugin for it. We realized if we are updating too many records at once say e.g. 100 Batch Size (total 5K records to be processed), we are getting below ..read more

While trying to delete the Unit records related to the “Distance Units of Measure for Resource and Asset Location Management” unit group, we will get the below error Geofencing unit ‘Mile’ with id: ‘<GUID>’ cannot be removed Below is the out of the box plugin that restricts the deletion of the unit The code for ..read more

Recently we started getting the below error on the form load of the Work Order Service Task record, that also only in specific environments, and there was no changes made there. Error Details: Event Name: onload Function Name: OnLoad Web Resource Name: msdyn_/WorkOrderServiceTask/WorkOrderServiceTask.js Solution Name: msdyn_FieldService_patch_update Publisher Name: microsoftdynamics From the error message also it ..read more