As the laundromat industry becomes more competitive, effective communication is key to attracting and retaining customers. While state-of-the-art equipment and stellar customer service play significant roles, one aspect that often gets overlooked is signage. From guiding customers through their laundry experience to promoting special offers, signage can make a significant impact on your laundromat’s success. Let’s delve into the importance of signage and how it can enhance your customers’ experience: Creating a Welcoming Atmosphere The moment a customer steps into your laundromat, they should ..read more

In today’s fast-paced society, where time is of the essence, laundromats play a crucial role in ensuring our clothes stay clean. However, for those who own these establishments, achieving success goes beyond merely washing clothes – it’s about transforming suds into riches. Let’s explore strategies to elevate laundromat profitability from average to extraordinary. Invest in Modern Equipment and Technology: To attract and retain customers, modern and efficient equipment is crucial. High capacity washing machines and dryers not only improve satisfaction but also increase throughput, allowing for ..read more

It’s not uncommon to hear the advice, “Your business should be on social media.” And for service-based businesses, that’s especially true. You can share specials, promos, and unique events you are holding at your store in a way that is natural and will reach a large audience. It’s one of the easiest ways to market your business for “free.” However, you should focus your efforts on the social channels that will bring the most return on investment. Facebook is usually a good start when you are first building up your presence on social because it is easy to use and has a powerful events platform ..read more

You probably have a fair amount of laundromat customers that know about you and visit your store because of your location — they live nearby or saw your sign while driving by one day. But to grow your store and increase both new and returning customers, you should be engaging in some form of digital marketing. Below are a few digital marketing strategies, listed in order of importance, that you can use to drive traffic to your store. Own your location on online maps You should claim your store location(s) on both Google Maps and Apple Maps so that when potential customers search “laundromats n ..read more

Leader in laundromat payment systems, Card Concepts Inc. and CleanCloud POS have integrated to give laundromat owners the best in self-service payment, point of sale software and business management. “The updated integration between CleanCloud and LaundryCard/FasCard further deepens the relationship between the 2 main players in the laundromat software and payments space” states CleanCloud CTO & Co-Founder David Griffith-Jones. “We are always pushing the boundaries in terms of innovation making sure our customers always have access to the latest and best tools to manage and grow their busi ..read more

Accepting card payments at your laundromat can lead to questions that aren’t always easy to answer. Whether you’re just getting started or need a refresher on credit card processing, here are answers to five FAQs that can help your laundry business better understand the basics of accepting card payments. 1. How much does payment processing cost? The cost of card payments acceptance can vary depending on your business’s account setup, types of card payments accepted, and the volume of transactions processed. A payment processor will work closely with your businesses to ensure that all factors a ..read more

Card Concepts Inc., a leading innovator of automated payment systems, marketing and management solutions for the self-service laundromat industry, with over 40 years of experience in the business, has integrated with Cents, an in-store operations platform that enables laundromat owners to run and grow their WDF business. As laundromat operators aim to grow their revenues and become multi-store owners, the importance of centralizing data and information is a necessity. At the same time, customer demand for full-service and on-demand laundry has increased, and the need for a centralized system t ..read more

CCI’s products are not just card systems that allow you to accept alternative payments. Our products are advanced automation systems that provide you a holistic solution to running your laundry business. We are continually making improvements to our products to take your laundromat to the next level, and we are excited to announce our latest system update for FasCard, Release 23. At CCI, we design all of our products with both the operator and end user in mind and Release 23 for FasCard is no exception. The latest upgrade for FasCard has innovative features that benefit both users and own ..read more

Are You Prepared? The coronavirus crisis has created a coin shortage nationwide, that has left retailers like laundromat owners, who rely heavily on coins, struggling. Many have found themselves short on the quarters needed to refill changers. The Federal Reserve has recently revealed that the pandemic “significantly disrupted” the supply chain and circulation pattern for America’s metal money. The U.S. Mint has slowed the production of coins, in order to take measures meant to protect workers amid the crisis. Coins just simply aren’t moving – certainly not at the volume they we ..read more

Whether you currently own a laundromat, are looking to invest in a laundromat, or own a multi-housing property, there is a payment system that will fit your needs. There are several factors to consider when deciding which payment system to choose. Here are the top 4 things to consider when choosing a laundry payment system. 1. What types of payments do you want to accept? If you’re not ready to completely part with coins, a hybrid system is a good fit for you. Hybrid systems allow you to still accept coins, while giving your customers the option to also pay with credit/debit cards, physical lo ..read more