We all know about the high levels of competition in the hospitality industry whether its between hotel chains and independent hotels or booking direct or through OTAs. While the competition may seem daunting, with the help of advancements in technology and the implementation of smarter, tailored tech for all different types of hotels, hospitality players are finding ways to navigate the industry and strategize against the competition accordingly ..read more

As each day passes, over 2.5 quintillion bytes of data is created. With so much data being generated in the world, it’s a no-brainer that there’s a magnitude of talking points. This week’s interest in data comes from 3 main areas of hospitality: job landscape and how this is ever-changing, intelligent analytics making its way to budget season and lastly, how AI is revolutionizing the operations of Destination Marketing Organizations. Let’s sink our teeth into how these areas are impacting our industry ..read more

As the world turns its focus on encouraging charge, thinking of the future and being resourceful, we’d like to follow in footsteps and highlight the change that is coming to hospitality in terms of Education, Data and Customer reviews ..read more

In today’s advancing technological age, finding the right balance between technology and human touch is becoming more and more difficult, but also even more important than ever before. With the amount of technology available to the industry, it’s tempting to simply find the newest and most innovative tools to streamline your business and cut as many costs as possible. However, it’s crucial to stop and think about what is really best for your business and which tools are the best fit and will bring the most productivity to your business without sacrificing the guest experience. With ..read more

In our industry, the ultimate goal is to provide our hotel guests with exceptional services and experiences. But at the end of the day, a hotel is a fully operating business and the real bottom line is well, achieving a profitable. One of the biggest revenue generating products of a hotel is its rooms, which is why hotel technology providers have developed ever-changing revenue management products to meet the demands of hotel revenue managers ..read more

As technology continues to infiltrate more and more aspects of the hospitality industry, the technological advancements can be seen and felt throughout the hotels and hospitality organizations. Thanks to the hospitality technology pioneers and advocates, technology within hospitality has come a long way since it was first introduced to the industry. However, there is still much more room for tech to grow in hospitality!  With today’s advancements in machine learning and data intelligence, hotel tech tools have become more complex, but there is still a bit of work to be done when det ..read more

We talk about hotel analytics, hotel data, hotel technology and other technology players in the industry. But, we can’t forget about the role of the hotels and hotel brands themselves. Hotel brands, whether they’re big chains or independent boutique hotels, shape the industry and determine how third-party players will react. Without the hotels, there would be no hotel data or the need for hotel technology ..read more

With the amount of data available in the hospitality industry, more and more companies are looking closer at the tools and solutions to help make the most of their data. We discussed in our previous article the importance of building a data strategy to stay competitive and there are still many more moments along that path to cover too ..read more

Data drives growth for businesses. Whether you’re in the hospitality industry or any other industry, data helps improve performance, growth, revenue, customer retention, and so on. What makes successful companies stand out from the rest is what they do with the data and how they use it to their advantage. Once your data strategy is locked down, then can you move on to the more advanced technology like AI, integrations, digital IDs and keys, and more ..read more

SnapShot’s VP of Product and Partnership Iris Steinmetz recently took part in techtalk.travel’s podcast titled, "Evolution of the PMS." Moderated by techtalk.travel’s André Baljeu, Iris participated among other hospitality technology experts to discuss the development of property management systems. The participants of the podcast included Daniel Krisch from Oracle Hospitality Solutions, Ulrich Pillau, Founder and CEO of apaleo, and Richard Valtr, Founder of Mews. The panelists discussed the challenges and solutions within the PMS world, AI technology’s role in PMS, and the future o ..read more