Why it’s wise to treat lawn and garden maintenance as your responsibility
Our Property Management Blog with Tennille
by Tennille Mugridge
2y ago
Under a standard Residential Tenancy Agreement, lawn and garden maintenance is the tenant’s responsibility. However, I would suggest that there are circumstances where you as the landlord should take on that responsibility. Let me clarify what is generally included under ‘lawn and garden maintenance’ in a standard Residential Tenancy Agreement: Mowing the lawn, edging and weeding. That’s it! We recommend that every Tenancy Agreement should very specifically document the tenant’s responsibility for lawn and garden maintenance. Why?  Because one person’s idea of ‘garden maintenance’ (to mow ..read more
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What are your rights when your tenant requests a change in a shared tenancy?
Our Property Management Blog with Tennille
by Tennille Mugridge
2y ago
As a Landlord, you would agree with us that it is worth keeping things as simple as possible with the leasing of your investment property. There are situations however that commonly arise such as shared tenancies and requested changes to these that can make things not so straight forward. If you as landlord or your agent don’t handle such requests correctly, it can become a significant problem for you and may likely end up with the NCAT contacting you! Here I address some of the top facts for your rights as a Landlord when there is a requested change in a shared tenancy. A common scenario may ..read more
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Battering Central Coast weather of late calls for diligent gutter and roof maintenance
Our Property Management Blog with Tennille
by Tennille Mugridge
2y ago
March was eventful with the weather producing rainfall that was well above average with many suburbs experiencing record-high numbers of rain days here on the Central Coast. This coupled with above average warm temperatures producing severe thunderstorms and flash flooding meant homes across the Central Coast faced a battering for the start of Autumn! With these severe weather conditions, we would like to provide some useful tips for our landlords on how to avoid damage to your investment properties in storms and heavy rainfall. Roofs and gutters are a gateway for water getting into your house ..read more
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Why chopping and changing property managers is a bad idea
Our Property Management Blog with Tennille
by Tennille Mugridge
2y ago
With increased choice and competition, today’s consumer demands greater value for money and excellent customer service. And the rental market is no exception.  Landlords expect their Property Manager to have the knowledge and time to offer them sound professional advice about their investment property and personalised service they can trust. Trust and knowledge about your personal situation are built over time, therefore chopping and changing Property Managers is not a good idea. A good property management agency will have systems and data trails in place to enable a new Property Manager ..read more
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Regular house cleaning is a key component to successful residential property investment
Our Property Management Blog with Tennille
by Tennille Mugridge
2y ago
We had the discussion in the office here at ‘Home Specialist Property Management’ this week about the importance of cleaning a rental property regularly and our role as Property Manager in making sure this happens. While it is the responsibility of the Agency to maintain the property in good condition, it is the tenant that must keep the property clean and undamaged during their tenancy. The lack of regular cleaning can often create irreparable damage to the home and that’s why we say it is no ‘laughing matter’! In fact, the failure to conduct effective regular cleaning of a rental proper ..read more
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Yes, the Agency works for the landlord
Our Property Management Blog with Tennille
by Tennille Mugridge
2y ago
Property Managers work for the landlords – not the tenants. It is important for tenants to remember this particularly in the event of tenancy disputes.  While Property Managers protect tenants by ensuring landlords are compliant with rental legislation they are employed by the landlord to represent them. Just recently our Property Managers here at ‘home’ received paperwork from the tribunal and the respondent in this documentation was listed as our agency, rather than the landlord. It prompted me to consider what is the perception in the market place of property management agencies and th ..read more
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Tenants reliant on Centrelink payments can be a great tenant to have with use of Centrepay!
Our Property Management Blog with Tennille
by Tennille Mugridge
2y ago
If a tenant receives an income from Centrelink, they may be able to use Centrelink’s Centrepay service to pay their rent. This is a free voluntary direct bill-paying service for tenants. From a tenant’s perspective, it takes away the hassle of having to arrange rental payments each fortnight. Deductions come from the tenant’s Centrelink payments and can be used to pay many types of bills, such as child care, electricity bills or in this case – rent. The key benefit for landlords here is that it’s a great way to guarantee that rent is always paid on time! To set up this service tenants must com ..read more
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Emergency Repairs & Expectations
Our Property Management Blog with Tennille
by Tennille Mugridge
2y ago
When it comes to repairs in and around the home, there’s a big difference between repairs and maintenance for normal wear and tear around the home and a repair that is deemed an emergency. While it may seem annoying to provide access to your home to a tradesman, emergency repairs must be attended to quickly as they can cause worse damage to the property if left unattended and can even present a safety hazard to you and your family. A question we have been asked by some tenants is, “what is regarded as an emergency repair?” When is an emergency repair an ‘emergency repair’? The following are ex ..read more
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Changing property management agencies is actually very easy
Our Property Management Blog with Tennille
by Tennille Mugridge
2y ago
Too many landlords stay with their managing agents despite being unhappy with the service they deliver. They put switching property management agencies in the ‘too hard basket’ assuming it will be a time-consuming and complicated process. The truth is it’s actually very easy to switch. In transferring – the new agent takes care of everything Usually the new agent is happy to conduct the communications required with the previous agent and even assist with the drafting of the termination letter. Once the termination letter has been received the new agent will arrange to collect the file from the ..read more
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Landlord Insurance – Do you have adequate cover?
Our Property Management Blog with Tennille
by Tennille Mugridge
2y ago
As Property Managers here at ‘home’ we advise our landlords to secure Landlord Insurance to ensure they are protected from financial risk, however selecting a Landlord Insurance policy and provider that offers adequate cover is the landlord’s responsibility. Making an informed decision can be easier said than done. Property investors in Australia are increasingly putting themselves at financial risk by not having adequate cover As a landlord you need to understand and ensure that the policy you get does in fact offer the cover that you expect and require for your own peace of mind, risk reduct ..read more
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