When you set off on a road trip, one of the most essential tools you carry with you is a map (even in todays age of smartphones, you still rely on Google Maps or any other mapping app; or if you’re traveling with a co-pilot, there’s the dependency on the map ..read more

In its current form, the field of product innovation and knowledge management is relatively young, materializing within the last 20 years. Yet, vast amounts of knowledge have been, and are continuously being, produced; begging the question, what exactly is being done with all the knowledge ..read more

Whether you’re a leader of a small startup, or a relatively large organization, chances are you’ve had (or are having) a period where you’re dealt with many problems, and there’s always that feeling that there is not enough time to adequately solve them; once we’re stable, we need to jump to the next fire. This process of constantly putting out fires stretches resources and we fail to actually solve the core of each problem, it results in a vicious cycle that fails to produce any real opportunities ..read more

The lockdown restrictions put in place during the rage of the Covid-19 pandemic made our immediate worlds instantly smaller. In these tiny spaces, we rediscovered the value of community and the importance of being part of the local culture ..read more

When product managers and their teams are designing a new product, they try to do so with the customer’s needs and wants in mind. After all, people will have to need and/or want something if they are going to spend any money on it ..read more

Product management often involves an abundance of factors to keep track of, unpredictable elements, and ever-shifting needs. A great product manager’s approach to product management is almost akin to a general’s command of their troops ..read more

The first stage of Design Thinking is to empathize with your user and truly understand the problems they have and it typically entails going out and interviewing them. Thus, it becomes important to take the time and plan the questions your going to ask ..read more

Most of us are facing the dilemma between huge opportunity or huge risk and with multiple global crises occurring everything is being rethought. And in some ways these crises have accelerated positive changes already underway, but its also a risk that things might deteriorate even further. With all this uncertainty its clear that agile organizations, those that are able to shift on a dime and pivot will likely not only ride out the storm but come out stronger. Outside-In NOT Inside-Out Start with “what” instead of “why” questions; “What” questions promote exploration and curiosity while “why ..read more

The beginning of 2020, what seems to be so long ago now, was a time everything seemed so normal. Traveling for conferences or sales meetings was still a thing, the global markets we’re doing well, business development was increasing, overall, the year looked poised to succeed.  ..read more

Firms are usually born out of an underlying customer need that hasn’t been adequately met. The journey continues as the firm grows its CUSTOMER CENTRIC FOCUS, utilizing small self-organizing teams that continuously engage with the customer and adapt the firm’s offering accordingly to achieve success ..read more