The Grasshopper Blog
1,155 FOLLOWERS
Get tips, read case studies, and learn how to grow your business with entrepreneurial insights from Grasshopper.
The Grasshopper Blog
1w ago
If you're a small business owner, entrepreneur, or basically any adult navigating the complexities of the modern world, chances are your cell phone is practically an extension of your hand. From juggling emails and scheduling meetings to fostering connections and keeping clients engaged, our reliance on smartphones has soared to unprecedented levels.
But amid the stream of push notifications, emails, and app updates, there's a single, often overlooked number sequence attached to your phone that could save your bacon if your device goes missing or is stolen – the International Mobile Eq ..read more
The Grasshopper Blog
2w ago
Short Message Service (SMS) is a cost-effective channel for small businesses to reach, engage, and communicate with prospects and customers. Wireless carriers are introducing stricter regulations to protect consumer privacy as business texting grows in volume and popularity. Non-compliance with these legal requirements could result in penalties and blocked messages.
Let's explore SMS compliance and what small business owners and entrepreneurs need to know to avoid legal and financial consequences.
SMS Compliance: An Overview
SMS allows users to exchange text messages between mobile d ..read more
The Grasshopper Blog
4M ago
As a small business owner who wears many hats, you're often on the go and have to manage calls from various business numbers or extensions. Call forwarding can make your life much easier by redirecting calls to a convenient destination, such as another number, a different device, or a voicemail.
Automatic call forwarding is a standard feature in most business phone systems. In particular, Voice over Internet Protocol (VoIP) services offer extensive capabilities to meet fast-evolving customer expectations. Here's what you need to know about this essential modern telecommunication feature ..read more
The Grasshopper Blog
6M ago
What's your business phone number? Chances are, you're the only person who can recall that random string of digits. If you rely on prospects and customers calling you to get business, traditional numbers just don't cut it.
Here's what we mean: Who do you call to get flowers? 1-800-FLOWERS. What about refilling your contact lenses? 1-888-CONTACTS.
Don't underestimate the power of brand recognition made possible by a vanity phone number. It makes your brand instantly memorable so customers can reach you when they need your products or services.
Here's what you need to know about vanity numbers a ..read more
The Grasshopper Blog
6M ago
There’s nothing small about small businesses — they're the backbone of the American economy. Over 99.9% of companies in the U.S. are small businesses, and 80% are sole proprietors or ‘solopreneurs’. They drive innovation, economic growth, and national prosperity.
However, solopreneurs face many unique challenges — especially regarding technology. How can you stay connected with customers while on-the-go without complex tools and equipment that cost an arm and a leg?
The good news is there's an app for that. Read on to see how you can stay on top of everything as an army of one.
Let's get onto ..read more
The Grasshopper Blog
9M ago
The Grasshopper team has heard your feedback, and we listened! Check out the latest Grasshopper product updates based on feedback from our customers.
What’s New
Saving you time with multimedia messages
In the messaging area of your desktop or phone app, we’ve made improvements to how many images or videos you can send at once. Before, you would only be able to send one image or video per text. Now you can send as many images or videos as you want, up to 1 MB per text. This will reduce the time it takes for you to send multimedia messages and ensure you and your customers are responding to the ..read more
The Grasshopper Blog
9M ago
“If you deprive yourself of outsourcing and your competitors do not, you're putting yourself out of business.” - Lee Kuan Yew
It’s no secret that the small business world is a competitive one. If you neglect to keep an eye on your competitors, you don’t know when trends are changing, how they are engaging with customers, and if there are things you could learn from them. Doing regular analysis of competitors is important, and I am here to tell you why.
What is it Anyway?
The definition of competitive analysis is to identify your competitors and evaluate their strategies to determine their stre ..read more
The Grasshopper Blog
1y ago
It's not an accident that you've had that catchy little 1-800 jingle stuck in your head since 1997. The 1-800 number business has been booming for decades, and there's a reason that this tried-and-true marketing strategy has stuck around for so long.
On an ever-evolving marketing landscape, your brand is your biggest asset, and a toll-free number for your business can be a powerful tool in building up that brand recognition and solidifying your unique position in the marketplace. Kick it up one notch and create a vanity number for your business and you'll be on your way to creating memorable m ..read more
The Grasshopper Blog
1y ago
Call forwarding makes sure the people who call your business phone number always get an answer.
Why is call forwarding a big deal for small businesses? Think about the last time you made a call that went nowhere. You waited through six or eight rings and gave up. Then, the questions set in: Did you call the right number? Why didn’t they pick up or send you to voicemail? Maybe something happened — a family emergency or a personal tragedy.
You don’t want potential customers left in the dark. You don’t want existing customers fretting that you’ve gone out of business. When people call your b ..read more
The Grasshopper Blog
1y ago
Your business has gotten big enough that you have customers, prospects, employees and vendors scattered across the country. You don’t want long-distance fees discouraging them from calling you.
Getting a toll-free number for your business is the logical next step. But now you’ve got some complications to sort out. Do you want an 800 number? Or, do you want a vanity number, like 800-BEST-BUY?
Why your business needs a toll-free number
A toll-free number confers credibility on your enterprise. It tells people you can afford to pay for their calls. And it triggers their instinct to return the fav ..read more