London’s calling and the Precisely team is excited to be there for the Gartner® Data & Analytics Summit 2024! Are you attending? If so, we’d love to meet you there. Meet us at the Gartner® Data & Analytics Summit 2024 Here are the details you need to know: When: May 13 – 15, 2024 Where: London, U.K. How to find the Precisely team: May 13 – ⁠⁠15: Stop by booth #217 in the Exhibit Showcase! Talk to our experts to find out how to ensure success with your next data, analytics, or AI initiatives through a foundation of data integrity. Networking opportunities with special guests Monday, 6 ..read more

Key Takeaways: Enhance your customer digital adoption strategy through automation, personalization, and omnichannel consistency that exceeds expectations and fosters trust and loyalty. Drive efficiency and reduce costs with a unified hosted CCM platform that streamlines operations and eliminates costly redundancies. Use data-driven insights and consistent, timely communication across channels to offer targeted promotions that increase customer engagement and revenue How can your financial institution not only keep up with the digital age, but thrive in it? You’re already aware that we’re in ..read more

In the digital era, your data is a crucial key to operational success – and the strategic importance of SAP customer master data can’t be overstated. When it comes to customer-related transactions and analytics, your data’s integrity, accuracy, and accessibility directly impact your business’s ability to operate efficiently and deliver value to customers. That’s what makes slow, manual customer data management so damaging. These processes are prone to errors, and poor-quality data can lead to delays in order processing and a host of downstream shipping and invoicing problems that put your cust ..read more

Key Takeaways:  Despite RPA’s popularity, there’s a high failure rate of up to 50% for projects. There are limitations you need to understand before undertaking RPA initiatives. RPA is best suited for simple tasks involving consistent data. It’s challenged by complex data processes and dynamic environments Complete automation platforms are the best solutions for complex data processes. They support advanced automation features, enabling broader and more efficient automation. The market for robotic process automation (RPA) software solutions continues to be a growing segment of the digit ..read more

Key Takeaways: Insurers provide better customer experiences with claims processes that are simple, fast, empathetic, and deliver proactive communication throughout. Use an integrated customer communications management (CCM) platform to streamline communications and ensure that updates are timely and personalized. Effective communication during the claims process not only improves customer satisfaction but also significantly boosts customer retention and your competitive advantage. For most people, insurance is a safety net that remains out of mind until it becomes necessary – typically when ..read more

Jean-Paul Otte recently joined Precisely as Head of Data Strategy Services for Europe. His specialty? Data!  Jean-Paul sat down for an interview where we discussed his background as a former CDO, the challenges he faced, and how he developed his unique perspective and data governance expertise. Hello Jean-Paul, could you tell us a little about your background? After starting my career in banking IT, I turned to consulting, and more specifically to Business Intelligence (BI) in 2004. It was at this point that I realized that BI initiatives were doomed to failure unless data quality manage ..read more

In an era where cloud technology is not just an option but a necessity for competitive business operations, the collaboration between Precisely and Amazon Web Services (AWS) has set a new benchmark for mainframe and IBM i modernization. As a Technical Architect at Precisely, I’ve had the unique opportunity to lead the AWS Mainframe Modernization Data Replication for IBM i initiative, a project that not only challenged our technical capabilities but also enriched our understanding of cloud integration complexities. This initiative is a testament to how partnerships, innovation, and a commitment ..read more

Virtually every business on the planet captures and stores address information. Ostensibly this data enables you to ship items or send mail to customers and prospects, to correspond with suppliers, and to communicate with a network of distributors or other partners. But address information provides so much more than that. When you know where your customers live and work, you can glean important information about their income levels, demographic attributes, and lifestyle preferences. You can identify purchasing patterns and lifestyle trends to inform your strategies for expansion to new locatio ..read more

The Precisely Women in Technology (PWIT) network was first established to bring the women of Precisely together to create more opportunities for learning and engagement. Throughout the years, the program has grown, and it now provides mentorship opportunities, a book club, networking events, and more. Each month, a woman from the program is featured to share more about her experience as a woman in tech, her career journey, and the advice she has for other women navigating the same industry. Continue reading to learn more about Ewelina Rauer, Supervisor, Globalization Programs. Why did you choo ..read more

Consumers kick-started the year by building more health-focused habits, with nearly a 5% increase in visits to gyms and grocery stores, while interest in less healthy options like convenience stores and fast-food chains dropped significantly. Set the Stage The beginning of the New Year has always been used as an opportunity to make lifestyle changes, usually for the better of the decision-maker. Whether it is related to health, finances, or personal aspirations, people change their behaviors for the sake of their New Year resolutions. It is this phenomenon that we wanted to investigate with ou ..read more