Just remember, i know they stress you out and drive you a bit nuts But the customers that complain the most are often the ones that care the most. At least, it shows they aren't leaving. Yet. — Jason ✨?SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) December 9, 2024 So we recently churned off a... The post We Just Left a Vendor We’ve Used for 5+ Years. They Don’t Even Know It Yet. appeared first on SaaStr ..read more

SaaStr Founder and CEO Jason Lemkin shares what it takes to be a successful SaaS startup in today’s economy, the SaaS trends of 2023, and more. The post From Outbound to Channel Partnerships: Your Burning Sales Questions Answered by SaaStr CEO and Founder Jason Lemkin appeared first on SaaStr ..read more

So there’s a theme I’ve been working on with all the SMB-focused founders I work with and have invested in: #1.  The Goal for SMB SaaS is 100%+ NRR.  Easy in enterprise, hard in true SMB. #2.  However, SMBs have a certain level of inherent churn.  That’s often 3% a month or so.  You can... The post Inherent Churn vs. Fixable Churn: You Have to Attack Both appeared first on SaaStr ..read more

So one of the quiet SaaS leaders that has just crushed it in 2024 is Doximity: At $550m in ARR, it’s worth a cool $10.4 Billion (!) — or 20x ARR. And its stock it up a stunning +90% this year. What’s going on?  A combination of: Growth re-accelerating.  Doximity is growing 20% now, vs.... The post 5 Interesting Learnings from Doximity at $550,000,000 in ARR appeared first on SaaStr ..read more

Ironclad CEO and co-founder Jason Boehmig joined Seema Amble, Partner at Andreessen Horowitz at SaaStr Annual to share their observations on what's currently working – and what's not quite there yet – for Artificial Intelligence (AI) in SaaS. With Ironclad's journey from an AI-first concept in 2014 to a Series E+ company and a16z's extensive portfolio view, their insights offer a valuable perspective on the current state of AI in SaaS. The post 5 Things That Are Actually Working and 5 Things That Aren’t in B2B SaaS AI with Ironclad’s CEO and a16z appeared first on SaaStr ..read more

So few things are more disruptive than when a VP doesn’t work out.  Especially if they’ve hired a ton of folks under them that didn’t work out either.  Millions are spent, so many mistakes must be undone, and so, so much time is lost. So: When in doubt, don’t make the hire.  Push on. If... The post Expect 60% of Your VPs to Work Out — And That’s If You Do It Right appeared first on SaaStr ..read more

Slice CRO Loren Padelford answers questions on how to build a vertical SaaS company for SMBs and create a massive TAM opportunity. The post What It Really Takes to Sell To Developers and Engineers with Komodor CRO Jim Hunnewell appeared first on SaaStr ..read more

If you haven’t attended one, almost every Wednesday we do a Free, Live SaaStr Workshop Wedneday at 10am PST with the best of SaaS and Cloud.  A partial line-up for the coming weeks: 12/11: Michelle Benfer, SVP, Head of Revenue @ BILL 12/18: Dennis Lyandres, Former CRO @ Procore 12/25: Skipping for Christmas 1/1: Skipping for New Year’s... The post Join FREE Live Upcoming SaaStr Workshop Wednesdays with CROs of Procore, Bill and Zensai; Tomasz Tunguz; ex-VPM of Cohere; and Much More! appeared first on SaaStr ..read more

Holy cow are some top SaaS stocks on a run. Not just Palantir: – Toast now worth $40B, up 118% this year– Samsara now worth $30B, up 79% this year– Monday now worth $14B, up 63% this year– HubSpot now worth $39B, up 39% this year– Shopify now worth $148B, up 55% this year… pic.twitter.com/q1qP1nwr9r... The post Is SaaS Back? (TL;DR: It Sure Feels Like It) appeared first on SaaStr ..read more

Top Posts: #1. Should We Still Do 1-on-1s?  93% of You Say “Yes” #2.  Has Quitting Culture Now Crossed Into Founder CEOs? #3.  Webinars Almost Always Work. If You Really Commit. Start Next Week. #4.  Carta: Pre-Seed to Series A Funding is Down -9% in 2024 #5.  5 Interesting Learnings from Twilio at $4.5 Billion... The post Top SaaStr Content of the Week: Samsara CEO, GitHub’s CRO, David Sacks on SaaS, Do 1-on-1s Still Work? appeared first on SaaStr ..read more