“Do bear in mind that the cynics have a point, of a sort, when they speak of the ‘professional naysayer’.” “To be in opposition is not to be a nihilist. And there is no decent or charted way of making a living at it. It is something you are, and not something you do.” – […] The post The Great Liberation: Software Quality Management  in the Age of AI first appeared on Quality Remarks ..read more

In another failed chapter in the never ending book of “encouraging good behaviour”, the G7 have apparently agreed to a “code of conduct” for companies building #artificialintelligence systems. Per Reuters, “the voluntary code of conduct will set a landmark for how major countries govern AI, amid privacy concerns and security risks…”, now colour me cynical, […] The post And here . . . we . . . go! first appeared on Quality Remarks ..read more

After a long career of reviewing the various outputs from #softwaretesting: strategies, plans, test cases, #testautomation, etc. I’ve never understood why people think conformance to internal/external standards will affect a better outcome. I realise it’s born out of a fundamental misunderstanding of what happens when you test something paired with strong wish thinking that software testing is […] The post Head, meet desk . . . first appeared on Quality Remarks ..read more

“Inside every cynical person, there is a disappointed idealist.” – George Carlin Had a great time talking about business risk with the Ministry of Testing folks and how your approach to testing is probably introducing risk to your business. Check out the whole interview or clips on my YouTube channel… Enjoy! #qualityengineering #softwaretesting #riskmanagement #testautomation […] The post Inside every cynical person, there is a disappointed idealist. . . first appeared on Quality Remarks ..read more

Happy to be included in the 185th issue of Software Testing Weekly – thanks, Dawid Dylowicz! The post Software Testing Weekly – 185th Edition first appeared on Quality Remarks ..read more

Had a lot of fun ranting at my friend ? Richard Bradshaw on my Ministry of Testing Ask Me Anything. Hope you enjoy it and LMK if you every want to talk software testing and risk management. Check it out here: Keith Klain AMA on Risk Management The post MOT AMA on Risk Management first appeared on Quality Remarks ..read more

“Quality is value to some person”. – Jerry Weinberg Saw this quote misattributed recently, but Jerry Weinberg threw down the gauntlet in his classic book Quality Software Management: Volume 1, Systems Thinking, and the software testing industry has been wrestling with every word in that short sentence ever since. What is “quality”? How do you determine […] The post Parts is parts . . . first appeared on Quality Remarks ..read more

Last year I had a long conversation with my good friend Michael Bolton for a video he was producing on Digital Transformation for the TiD Conference in Beijing, China in 2022. The whole video is great with an amazing segment with Harry Collins, but my parts are at below…enjoy! The post Lost in Transformation – Interview with Michael Bolton first appeared on Quality Remarks ..read more

Come register to join me here at the Ministry of Testing “Ask Me Anything” on July 20th at 12:30 GMT to talk about testing and business risk. Hope to see you there! Description In this hour-long AMA webinar, Keith will answer your questions about business risk management in the context of software testing. Whether you […] The post MoT AMA – Business Risk first appeared on Quality Remarks ..read more

Inside every cynical person, there is a disappointed idealist. – George Carlin Eric Schmidt just saying the quiet part out loud now… Last year I wrote about regulators just throwing up their hands at how outpaced they are by industry as evidenced at #SIBOS and the CyberSecurityCloud Expo, but this is a whole new level […] The post “I’m no longer interested in the outcome . . .” first appeared on Quality Remarks ..read more