In the ever-evolving landscape of finance, AI has emerged as a game-changer. Organizations worldwide are harnessing the power of AI to streamline processes, enhance decision-making, and elevate customer experiences. At the forefront of this transformation lies Microsoft Dynamics 365 Finance & Operations, where cutting-edge technology converges with financial and operational insights. In this blog let’s discuss how AI empowers finance teams, drives efficiency, and paves the way for unprecedented efficiency gains and helps achieve customer satisfaction. Last week, Microsoft announced Copilot ..read more

One of the common asks I hear from customers is the need to handle revenue recognition differently for different phases of a project. An example of this is “Contoso Electronics is working on a NextGen EV Electronics Design and Prototype build project for one of its customers. This is a fixed price contract/project that has 3 distinct phases. Design phase that runs for 3 months. This phase is billed in 2 milestones and revenue needs to be recognized upon Design completion. Prototype build phase that runs for 9 months. This phase is billed in multiple milestones and revenue needs to be recogniz ..read more

In the mobile first cloud first era, B2B and B2C businesses of all sizes are continuously introducing innovative subscription based products and service offerings and are finding new ways to generate recurring revenue to stay relevant in the business. The end goal is get customers subscribed to their services, keep innovating at scale to retain customers and create more predictable revenue streams for their business. The subscription model of generating revenue is great for organizations for predictable revenue and cash flow, but it also introduces new challenges for them to keep up with the c ..read more

Possibilities of business processes automation and extension is limitless when you use Microsoft power platform. Use PowerApps to extend user interfaces and functionality of your CRM or ERP apps, use power automate to automate business process actions or use AI builder and RPA to reduce manual labor intensive work for your employees. Dynamics 365 and Power platform together provides the most comprehensive business applications and automation, analytics platform in the market today. One simple example use case is exposing workflow work items that originate in Dynamics 365 F&O for various bu ..read more

There is a new feature under the Feature management area that you can enable to setup an email ID for your users dedicated for workflow related notifications in D365 Finance and Supply Chain. When you enable this new feature, you will see a new field named “Alternate email” on the User Options page under the Workflow tab. When you specify an email ID here for the user, all their workflow related notifications will be sent to this email ID. If you leave this field blank, the workflow emails will be sent to the email ID setup under the sender email field. How will this feature help you?: Let ..read more

Here is a quick tip on a new feature in the Expense Management module of Dynamics 365 Finance introduced in version 10.0.17. If you give cash advances to your employees for expenses they might incur(Office or travel related expenses), they now have better control over applying specific cash advances(s) against each line of their expense reports. Before the 10.0.17 release, cash advance application/reconciliation was automatically controlled by the system and the balance was tracked behind the scenes. This worked, but was lacking control and traceability/troubleshooting as such. With this new f ..read more

For project based service organizations such as the Marketing agency, Legal and IT consulting world, it is very common to require their customers to partially or fully pay for professional services in advance of the work getting done. This type of billing agreement is called “Retainer agreement” or in simple terms you can call it as pre-billing. In some cases you may also need to define an automatic schedule for retainer billing. In this agreement, the service provider agrees to receive the cash in advance and commits to deliver the services when needed. When retainers are billed, the revenue ..read more

In today’s post, we are diving deep into managing complex project contracts/deals in Dynamics 365 Project Operations. We will break down the building blocks of project contracts and understand what each attribute of the contract represents and how it functions. Negotiating contracts with customers and prospects can get complicated sometimes and often requires flexibility on how you structure the contract to best match the customer’s needs. With Dynamics 365 Project Operations, you have that flexibility right out of the box. The Project contract captures the work commitments that are negotiated ..read more

In an earlier post, I wrote about overview of the new Dynamics 365 Project Operations solution from Microsoft and the 3 different deployment modes available for customers today. I was finally able to free up some time to deploy the new general available build of Project Operations. I deployed the fully integrated mode for resource/non-stocked scenarios. In this blog post, I wanted to dive into other “Fully integrated D365 Project operations with financials for resource/non-stocked scenarios” and showcase the key capabilities. This deployment scenario is suitable for project based organizations ..read more

Business Intelligence and Reporting has evolved in Dynamics 365 Finance and Operations since it’s launch. Entity store is the default relational database for dynamics 365 for finance and operations containing several aggregate measures and customers rely on it for near real time dashboarding on data from the Production database of D365 F&O. Entity store DB is included in the D365 F&O subscription and Microsoft ships quite a few embedded Power BI content packs that does direct query into the entity store to produce stunning dashboards and reports across various modules. It is also possi ..read more