As the Financial Services Industry (FSI) evolves at an unprecedented pace, CIOs at banks and credit unions find themselves at a crossroads. The mandate is clear: achieve top-line growth while concurrently reducing operational costs. In this digital era, automation emerges as a strategic imperative, offering a nuanced solution to this seemingly paradoxical challenge. Today, we delve into the intricacies of leveraging automation to align with the dual objectives of top-line growth and operational cost reduction. The Landscape: Navigating Complexity The FSI clients we work with are grappling with ..read more

Automation is essential to ensuring that financial institutions provide their customers with seamless, effective, and proactive help in the dynamic world of banking relationships. Modern technologies like artificial intelligence (AI) and machine learning have enabled banks to use automation to respond to customer issues instantly. This change transforms the experience for financial institutions’ customers while helping the former. This in-depth guide will examine how automation may proactively and in real-time handle customer complaints, assisting financial institutions to function more effect ..read more

In an era where systems and processes are constantly evolving, the banking industry is poised to leverage the remarkable potential of automation. This technological advancement holds the promise of making banking operations smarter, more efficient, and customer-centric, ultimately enhancing security and control. Tech-savvy customers, led by millennials, have raised the expectations for seamless banking experiences. Automation-enabled mobile banking apps are empowering them with a new level of personalization, contextuality, and predictive capabilities, revolutionizing the way they interact wit ..read more

For over two decades, the U.S. Department of State (DOS) ceased renewals of non-diplomatic visas domestically. However, in a significant development, the DOS has recently launched a visa pilot program for stateside renewals. This article delves into this new initiative, outlining its benefits, requirements, and application process for H-1B visa holders seeking renewal within the U.S. The Stateside Visa Renewal Pilot Program Initiated on January 29, 2024, and running until April 1, 2024, this pilot program is designed to evaluate the practicality of domestic visa renewals. It specifically cater ..read more

In response to the evolving demands of customers for streamlined, efficient services, the banking industry is undergoing rapid transformation. In this era of digital transformation, low-code automation platforms are playing a pivotal role in reshaping the customer onboarding processes of banks and credit unions. These platforms represent a significant change in the way banks operate and serve their customers. The Changing Landscape of Banking Traditional methods of opening a bank account or getting a loan involved a lot of paperwork, a lot of trips to the bank, and a lot of waiting. Today’s cu ..read more

Financial institutions often find themselves inundated with loan applications, necessitating a thorough credit risk assessment. Traditional methods of evaluating credit risk in commercial lending involve manually sifting through numerous documents, leading to lengthy processing times and the potential for human error. However, a revolution in credit risk assessment is currently underway. Traditional Credit Risk Assessment in Lending In the past, credit risk assessment was a tedious and time-consuming process. Financial institutions primarily relied on manual scrutiny of loan applications. Whil ..read more