In episode one of season four, Dr Nick O'Connor explores with Dr Kathryn Turner what restorative just culture (RJC) is and why it's important in health care. This includes a historic overview of RJC and its origins from indigenous culture and how it has evolved as a 'social movement' across different settings from criminal justice and education and its relevance in healthcare settings. Kathryn describers what restorative justice and learning culture looks like in a district service as we move away from a culture of blame and very linear models of managing incidents. Kathryn and Nick both share ..read more

In the fourth and final episode of season three, George talks about the difference between a complicated and complex system and describes the importance of Safety II in understanding the complexities of health care. George uses the analogy of limitations of Safety I with how we don't understand how to have a successful marriage by just looking at divorce. The key to understanding the complexities in healthcare is focus on when things go right and why they go right. Compliance in a complex system is not always relevant.  ..read more

In the first episode of season three, Dr George Douros explains his journey in understanding the importance of Human Factors science to complement his medical training. George talks about the limitations of clinical knowledge to understand clinical errors and emphasises the importance of engaging with safety sciences, in terms of improving and enhancing the role of M&Ms in supporting changes and enhancing staff capacity to make good decisions. He uses practical examples from both healthcare and manufacturing industries to explain how systems can be set up to support and enhance better and ..read more

Season three of Guiding Principles of Morbidity and Mortality (M&M) meetings in action podcast provides insight into the importance of moving from 'speaking up for safety' to 'listening up for safety' to enable learning from clinicians who are actually doing the work and understand and experience the system firsthand.  Dr George Douros takes us on a journey in a four-part series exploring his passion for patient safety and how Human Factors science has supported his work as an emergency physician in improving M&Ms ..read more

This is the final episode of reflective practice season featuring Clinical Excellence Commission Chief Executive Professor Michael Nicholl in conversation with Debbie Draybi. In this episode, Michael explores the invaluable benefits of reflective practice to productivity and wellbeing of staff and how we can work together to create a positive workplace culture. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their j ..read more

In this second episode of our reflective practice season featuring Clinical Excellence Commission Chief Executive Professor Michael Nicholl in conversation with Debbie Draybi, the duo explore how employing reflection regularly supports us to be curious about the way in which care is being delivered. In this episode, Michael also emphasises how reflective practice redefines collaboration and allows for a shared understanding of what people are thinking and feeling and can help let go of burdens that both the leader and team is carrying. The Safety and Quality in Action podcast series aims to ex ..read more

In episode two, Clare and Dane emphasise the importance of the M&M chair as a senior leadership responsibility. They describe M&M leadership as an opportunity for setting the culture within a department and role modelling safety and quality principles. Dane and Clare discuss the evolution of medical education, and their experiences of moving away from traditional styles of learning to an exposure of contemporary principles and a greater understanding that people learn more when they are psychologically safe. This discussion includes practical examples of the importance of M&M leade ..read more

This episode is the first of three in our reflective practice season featuring Clinical Excellence Commission Chief Executive Professor Michael Nicholl in conversation with Debbie Draybi. In these three episodes, Michael shares his lived experience with reflective practice as a senior clinician and how it influenced his overall management of the complex stressors associated with patient care. In the first episode of this series, Michael takes us on a journey of his experience with reflective practice including his initial introduction, how liberating he found it to step outside of the day-to-d ..read more

In the final episode of our safety intelligence season, host Debbie Draybi and guests Dr Jim Mackie and Steve Bowden discuss the importance of capability building in data literacy for improvement. Jim and Steve also reflect on some of the guiding principles around using data to engage a system wide view. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich ..read more

Season two of the Guiding Principles of Morbidity and Mortality (M&M) meetings in action podcast series provides insight into the importance of effective leadership to enable psychological safety in M&M meetings. Dr Clare Skinner and Dr Dane Chalkley talk about their experiences of M&Ms as emergency physicians and reflect on the power of choosing the right cases and the importance of the M&M leadership in establishing a safe space for discussion and learning ..read more