It’s Chriiistmas!! (Well, nearly). Only a few more weeks ‘til we’ll be sitting around the table with our families and stuffing our faces with Christmas dins. Along with all the festive fun comes the endless prep and inevitable stress of running a busy salon. And of course, your clients will be getting their merry ‘me-time’ in during the holiday season, so you’ll more than likely notice things getting a little hectic in your salon around this time of year. Because we understand this, we’ve put together a handy Christmas checklist – so you can conquer the Christmas chaos – thanks to Treatwell. R ..read more

We’re baaack! It’s Top Rated time again – and we can’t wait to celebrate those salons providing 5-star treatment for our customers. Since 2017, our prestigious award has been shining a light on true talent across the hair, beauty, barbering, and wellness industries. Ready to join the best of the best, and get a shiny Top Rated badge for your Treatwell profile? Here’s everything you need to know about how to be the best by the Top Rated badge. Why are reviews so important? Reviews aren’t just words on a screen; they’re a powerful tool that help salons stand out from the crowd. In an industry ..read more

First things first. We know that our industry, us included, has a lot of work to do when it comes to diversity and inclusivity. Whilst we love the hair, beauty, and wellness industry, we know that – like many businesses – plenty of assumptions, stereotypes & inequality still exist in it. Facts.  What we also know, however, is that our industry is full to the brim of wonderful, diverse, passionate, and good people – who share our belief that everyone deserves to be treated well. That’s why, this Pride Month, we’re taking the first step in our journey towards creating a more inclusive ..read more

We all love the salon industry, and we know that there are an endless number of wonderful things about it – from incredible creativity and talent to a sense of community and strength that salon pros should most definitely be proud of. However, we also know that there’s a not-so-pretty side, too (and no, we’re not talking about those bad perm-jobs of the 80s).  We’re talking salon waste. From used foils and colour tubes to tonnes of paper and plastic – even toxic chemicals and hair cuttings – salons produce waste that can be extremely harmful to the planet (and lots of it). What’s more, b ..read more

As a salon owner, you’re always on the lookout for ways to increase revenue and grow your business. Fortunately, there’s a simple and effective way to do just that: upselling and cross-selling services to your clients. Not only does this approach boost your bottom line, but it also enhances the client experience and builds loyalty. In this article, we’ll share tips and strategies for effectively upselling and cross-selling services in your salon, so you can take your business to the next level. Treatwell – Tierras Vivas Upselling vs. cross-selling – what’s the difference? Upselling and cross-s ..read more

For hair stylists and salon owners, implementing a price increase can be a daunting task. On one hand, you want to ensure that your business remains profitable and that your stylists are fairly compensated for their time and expertise. On the other hand, you don’t want to alienate your loyal clients or discourage new customers from trying your services. It’s totally understandable to feel apprehensive about announcing a price increase, especially in today’s climate when everything seems to be going up and up. In reality, though, the cost of doing business in a hair salon has skyrocketed latel ..read more

Hair and beauty pros rejoice: it’s finally here – the loyalty programme that you (and your clients) have been dreaming of. That’s right – we’re over the moon to be introducing Treatwell Rewards, our brand-new initiative to encourage client retention and loyalty for your business.  With Treatwell Rewards, your clients will be rewarded for booking treatments online with you on a regular basis. Each booking will earn them points, which they can then exchange for vouchers to spend on future appointments. It adds a huge amount of value for your clients and can increase profits for you. It’s a ..read more

Salon owners, are you feeling the lull of January blues? This time of year is notoriously slow for business, but don’t despair – Blue Monday offers a unique opportunity for a boost in bookings. For those unfamiliar, Blue Monday is the third Monday of January and known to be the most depressing day of the year. A bit of self-care and pampering at the salon can provide a perfect pick-me-up for those feeling down, so consider creating special packages or services to combat the effects of Blue Monday. Offer various options from a relaxing facial to an energizing manicure to attract both new and ex ..read more

In today’s world, image is everything – including when it comes to your salon. That’s why it’s so important to have some great salon photography of your hairdressers or beauty salon to showcase yourself to the world. We all love to discover new places – restaurants, hotels, cafes, and yes, salons – and whether we like to admit it or not, we often judge by looks first. Think of it like this: would you book a holiday without seeing photos of the hotel first, or if the photos were unflattering and unprofessional? Probably not. And, whilst there are plenty of factors we take into account ..read more