This summer will see an estimated 15.3 million people descend on Paris, for the 2024 Olympic Games. With thousands of athletes, spectators and dignitaries flocking to France’s capital, this will present a prime opportunity for hotels to showcase their hospitality and capitalise on increased demand in the city.  ..read more

Technology plays a big part in all areas of life these days, so it’s not surprising that more and more hotel guests expect technological solutions to enhance their stay ..read more

Spring has sprung at last, and for hoteliers that almost certainly means it’s time for the annual spring clean ..read more

It’s difficult to understate the central role that technology now plays both in our personal and our work lives. For businesses contending with increasingly competitive and volatile markets, staying ahead of the curve is crucial for success and sustained growth. As technology gets smarter, it’s also reshaping the way businesses operate, how they connect with customers, and how they market themselves ..read more

As a hotel operator, success or failure ultimately comes down to working out what your guests want and then making sure you provide it ..read more

Manchester has gained a reputation for its dynamic and diverse food culture. The city boasts a wide range of restaurants offering everything from traditional British fare to international cuisines, with its vibrant scenes and its reputation as a city that embraces creativity playing a role in shaping its culinary landscape. While cities like London are often considered major global culinary capitals, Manchester competes strongly within the UK and has gained recognition for its unique offerings ..read more

In an era where information is just a click away, potential diners often turn to online reviews to guide their dining choices. TripAdvisor, one of the world's largest travel platforms, has become the go-to resource for individuals seeking authentic and unbiased opinions about restaurants. The platform empowers guests to share their experiences, providing valuable insights for both fellow diners and restaurant owners. Beyond the obvious quest for delectable dishes, today's diners crave a holistic dining experience. Factors such as ambiance, service quality, and overall atmosphere contribute si ..read more

Christmas is coming, the geese are getting fat, the customers are booking tables - but how are you going to cope with that ..read more

It goes without saying that cleanliness is one of the most important factors to guests when staying in a hotel.  But it’s not just what they can see on the surface that matters: what’s hidden beneath the surface - i.e. dust and other matter deep down in the carpet fibres - can be harmful to health ..read more

A discussion with James Ravenscroft, Head of Sales UK&I at SoftBank Robotics ..read more