In the supply chain, disruptions happen. Whether it’s trade corridor issues, geopolitical tensions, new regulations, shortages, natural disasters or something else, disruptions have widespread impacts on operations, profitability and customer satisfaction. By proactively addressing potential risks, companies can minimize the likelihood of disruptions and mitigate their impact when they occur, maintaining continuity and resilience in their operations. When brands don’t adequately manage supply chain risks, it can lead to delays, increased costs, reputational damage and loss of market sh ..read more

  This is an excerpt from Cart.com’s newest eBook “Scaling with unified commerce: A step-by-step guide,” an in-depth look at unified commerce, how it compares to other commerce strategies and how to implement a unified commerce strategy. Check out the full eBook here. Part 3: Implementing your unified commerce strategy Unified commerce is about making your data work together and accessing it from a single source of truth. It’s seamlessly fusing all channels and touchpoints to deliver a consistent shopping journey for customers, merging the physical and digital for a frictionless path tha ..read more

YouTube releases new shopping tools, Sippingly takes tea commerce to the next level, eBay launches “Shop the Look,” Prince and Target pickleball collaboration and brands are focusing on loyalty. In this week’s news, Prince and Target release new pickleball product line, Sippingly boosts the ecommerce tea experience and eBay harnesses the power of AI. Plus, MIT talks last-mile logistics and YouTube adds new shopping tools. Visit our blog every Monday for a roundup of the latest commerce news ..read more

For customers, a successful transaction occurs when an item they ordered arrives at its intended destination. For businesses, success requires affordability and continuity. Effective order management is what makes successful transactions possible. In simple terms, order management is the process of receiving, fulfilling and tracking customers’ orders. It begins when a consumer buys a product and ends when they receive it. To explain, let’s take a closer look at order management, how it works and why it matters to brands and consumers. What is order management, and how does it work? Order man ..read more

  Different products come with different needs. Think about it: You wouldn’t use the same storage method, inventory management or packaging for glass vases versus pet food. Each brand and its product range have its own unique requirements based on size, fragility, value, volume, SKU volume, storage requirements and more. This makes it crucial to choose a fulfillment provider that best suits your specific omnichannel fulfillment needs. In this article, we’ll focus on the unique needs for electronics, sporting goods, footwear, beauty and apparel fulfillment and the steps for selecting the ..read more

  This is an excerpt from Cart.com’s newest eBook “Scaling with unified commerce: A step-by-step guide,” an in-depth look at unified commerce, how it compares to other commerce strategies and how to implement a unified commerce strategy. Check out the full eBook here. Part 2: The benefits of unified commerce and developing a strategy Investment in the customer experience is essential for growth. Today’s customers seek an exceptional experience, with 61% saying they’ll pay 5% more to get one.3 When brands are able to consolidate customer data into a single source of truth – they have the ..read more

Dove sets Real Beauty guidelines, the supply chain embraces sustainability and Puma adjusts its marketing strategy. Plus, Stitch Fix looks to grow after restructuring, and TikTok bolsters 2023 SMB sales. In this week’s news, a Happy Returns and Two Boxes partnership aims to improve the returns process, Stitch Fix looks toward the future and Puma positions marketing around sports performance and features top athletes. Plus, Dove pledges not to use AI models and new Oxford Business report highlights TikTok’s influence on SMB revenue in 2023. Visit our blog every Monday for a roundup of the late ..read more

  This is an excerpt from Cart.com’s newest eBook “Scaling with unified commerce: A step-by-step guide,” an in-depth look at the unified commerce, how it compares to other commerce strategies and how to implement a unified commerce strategy. Check out the full eBook here. Part 1: Understanding unified commerce Commerce began as the simple trade of goods and services. Although it evolved through the ages, it has undergone rapid transformation over the past two decades. The explosion of population, technology and the number of products and goods available contributed to new consumer behavi ..read more

  Without resources, it’s difficult to navigate challenges or adapt to new behaviors and preferences. Staying current with industry news and trends is vital for businesses to remain relevant and competitive in their respective markets. It allows you to anticipate changes, evolve strategies and seize opportunities before their competitors. Possessing information can also spark innovation and inspires creativity, and helps you position your company as an industry expert and though leader, enhancing credibility and authority in the eyes of customers and stakeholders. Failure to stay ahead o ..read more

  In an ever-evolving industry, the state of the retail consumer is constantly shifting. Influenced by a multitude of factors like economic conditions and emerging trends, behaviors and preferences adapt. The resulting shift in ecommerce customer expectations creates a moving target for brands – making it a necessity to adjust strategies quickly to meet current demands. Amidst this backdrop, brands grapple with a pivotal question: how can they effectively keep up with customer expectations? In this article, we’ll explore what influences consumer behavior and offer strategies that empower ..read more