Reverse Logistic Woes Lead to New Return Policies – Part 2: The Consumer’s Perspective
60-second Retail
by BDO USA
3d ago
With the roll out of stricter return policies to grapple with the costs of rising returns, are retailers gambling with their share of the already tight consumer wallet? Will consumers adapt to these new policies, or will they find alternatives to get the products they need, when they need them? Tune into this episode of our 60-second Retail podcast where Jennifer Valdivia, Audit Partner and West Regional Leader for the Retail and Consumer Products Industry group at BDO USA, lays bare the potential fallout retailers may be facing as a result of their new return policy ..read more
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Reverse Logistic Woes Lead to New Return Policies – Part 1: The Retailer’s Perspective
60-second Retail
by BDO USA
1w ago
A lot of retailers have announced or already implemented new, stricter return policies in an attempt to control the costs associated with rising returns. Is this a temporary policy shift or something that’s here to stay? What potential implications come with limiting a consumer’s ability to return? How can retailers find the right balance between addressing the need to reduce return costs without eroding their customer base? Tune into this episode of our 60-second Retail podcast where R.J. Romano, Managing Director, Management Consulting & Supply Chain Advisory Practice Leader at BDO USA ..read more
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Store Size & Units per Trip Shrinks Along with the Consumer Wallet (Retail in the Red)
60-second Retail
by BDO USA
2w ago
The back half of 2023 saw shrinking stores, declining units per trip and drastic shifts in consumer spending to online and value retailers. Did these trends play a role in the retail bankruptcy filings seen in the back half of 2023? Are there any insights to be gleaned from the store openings and closings data that can help retailers sharpen their strategic edge and stay out of the red? Tune into this episode of our 60-second Retail podcast to hear David Berliner, Partner & National Leader of Business Restructuring at BDO USA, share some key findings from the most recent Retail in the Red ..read more
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Trans-Atlantic Retail: Common Trends in the UK & US
60-second Retail
by BDO USA
3w ago
How are Trans-Atlantic retailers tackling pricing strategies and leveraging AI? Are they taking on debt, and if so, why? More importantly, are there any lessons we can learn from retailers in the U.K. who may be taking a different approach to address some of the global issues the industry faces in the year ahead? Tune in to this international edition of our 60-second Retail podcast, where Laura McNaughton, Consumer Brands M&A Partner for BDO UK, discusses the similarities and differences between the U.S. and U.K. retail markets, and the various strategies underway based on the data in the ..read more
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2024 Retail CFO Outlook Survey: Lessons from eCommerce to Fuel Momentum in the Year Ahead
60-second Retail
by BDO USA
1M ago
With 80% of eCommerce CFO’s reporting increased profits over the last 12 months in the 2024 Retail CFO Outlook Survey, what strategies are they leaning into to drive these results? What tactics are e-tailers employing to counter the negative effects the rise in returns has on their bottom line? And what role does AI play in e-tailer’s cost optimization strategies as they strive to continue the momentum? Tune in to this episode of 60-second Retail, where Michael Rosenthal, eCommerce Implementation Manager at BDO USA, answers these important questions, laying out some of the key lessons learned ..read more
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2024 Retail CFO Outlook Survey: Could Upskilling Your Workforce be the Key to Success this Year?
60-second Retail
by BDO USA
1M ago
Talent shortage was a major concern for many retail CFOs in 2023. This year, however, many retailers no longer view this as a threat to their business, with 48% citing this as less of a risk in the 2024 Retail CFO Outlook Survey. So then, where have retailer’s workforce concerns shifted? What critical competencies should they seek in hiring to deliver a worldclass customer experience? And what does a successful training program look like if your employees time is largely dedicated to being on the floor? In this episode of 60-second Retail, Ross Forman, Managing Director of Strategy & Innov ..read more
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2024 Retail CFO Outlook Survey: AI is Taking Off in Retail
60-second Retail
by BDO USA
1M ago
Almost half of retail CFOs in the 2024 Retail CFO Outlook Survey said they are building a proprietary generative AI platform this year - more than any other industry surveyed. So, why are retailers taking the lead on AI implementation? What risks should be top of mind as they look to deploy this cutting-edge technology? Tune into this episode of 60-second Retail, to hear Kirstie Tiernan, Principal - Data & AI at BDO Digital USA, explain why AI is taking off in retail and provide some advice on how to get your company started on the AI journey if you haven’t yet. Get the insights you need t ..read more
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2024 Retail CFO Outlook Survey: How Actionable Data Can Make or Break Your Supply Chain
60-second Retail
by BDO USA
2M ago
With over half of retailers surveyed planning to deploy scenario modeling software this year, the technology is quickly becoming “table-stakes” for the industry. So, what might be holding some retailers back? Is there a key ingredient to success? And what role, if any, does AI play in driving efficiencies in the operations center? To find out, tune into this episode of our 60-second Retail podcast, where R.J. Romano, Managing Director, Management Consulting & Supply Chain Advisory Leader at BDO USA, joins us in our continued discussion of the 2024 Retail CFO Outlook Survey results. Get the ..read more
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2024 Retail CFO Outlook Survey: Consumer Challenges Set Up a Game of Pricing Limbo for Retail
60-second Retail
by BDO USA
2M ago
While spending over the holiday season was higher than expected, all signs point to consumers tightening their wallets. With this trend underway, what challenges can the industry expect to face in the year ahead? Can retailers successfully raise prices even though consumers are actively seeking out deals and discounts? And what can retailers do to stay resilient in 2024? Tune into this episode of our 60-second Retail podcast, as David Berliner, Partner & National Leader of Business Restructuring at BDO USA, answers these important questions for us as we continue our discussion of the key f ..read more
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2024 Retail CFO Outlook Survey: Key Insights Central to Success in the Year Ahead
60-second Retail
by BDO USA
2M ago
Haven’t had a chance to read the 2024 Retail CFO Outlook Survey yet? The next few episodes of our 60-second Retail podcast are dedicated to reviewing some of the most important findings coming out of this annual report that can help sharpen your strategic edge. In this episode we examine what might be causing the gap between where retailers expected to be, compared to where they are on the thriving spectrum, and what can be done to close this gap. We also reveal some ways retailers can fortify their business’s financial health in the year ahead. Don’t miss this episode ..read more
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