Join Chris Walton and Anne Mezzenga for this compelling 5-minute discussion with John Clear, Senior Director at the A&M Consumer and Retail Group, as he delves into the pressing issue of retail shrinkage. Learn about the latest strategies for combating retail shrink, focusing on external theft, internal theft, and operational shrink. Discover how effective inventory management and staff training can significantly reduce shrinkage in retail organizations. Don't miss these valuable insights from their recent study on retail loss prevention. A link to the full study can be found here: https ..read more

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, Chris and Anne discussed: If Target’s new in-store chatbot is really the “sh*tbot” Forbes makes it out to be (Source: Forbes) Best Buy’s push into video (Source: Chain Store Age) Simbe Robotics’ new remote planogram monitoring solution (Source: Grocery Dive) Google’s big Chrome cookie pivot (Source: WSJ) And closed with a look at whether any retailers should let Amazombies, aka Amazon package return ..read more

In an era where customer loyalty is more critical than ever, retailers are shifting their focus from transactional efficiency to interactive engagement across channels, with generative AI spearheading much of the change. So Omni Talk is pleased to announce that Michael Klein, Talkdesk’s Director of Retail Product Marketing, joined Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to explore the future of retail CX, and, specifically, how retailers should prioritize it and attack it head on. Collectively the three of them went deep on: The shift ..read more

In this episode of Omni Talk Retail Technology Spotlight Series, hosts Chris Walton and Anne Mezzenga dive deep into the rapidly evolving world of 2D barcodes with experts Carrie Wilkie from GS1 US and Ayub Mohammed of Bitly. Discover how these small squares are reshaping retail, from supply chains to consumer engagement. Key moments include: 0:08 - Introduction to the future of barcoding in retail 3:50 - The fascinating history of barcodes and their evolution 10:26 - How 2D barcodes are revolutionizing food safety and waste reduction 16:51 - Unlocking consumer engagement through connected pac ..read more

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Mohit Mohal and Chris Disa discuss: Pro Or Con: Petaluma’s City-wide Reusable Cup Pilot With Starbucks? For the full episode head here: https://youtu.be/mt_9Rzw3a6g This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy ..read more

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Mohit Mohal and Chris Disa discuss: If Macy’s Will Finally Get A Break From Being On The Acquisition Block? For the full episode head here: https://youtu.be/mt_9Rzw3a6g This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy ..read more

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Mohit Mohal and Chris Disa discuss: How Long It Will Be Before Walmart Retail Media Dwarves The Competition? For the full episode head here: https://youtu.be/mt_9Rzw3a6g This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy ..read more

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Mohit Mohal and Chris Disa discuss: How Rufus Will Shape Digital Commerce For the full episode head here: https://youtu.be/mt_9Rzw3a6g This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy ..read more

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: Love It Or Leave It: Walmart Stocking 101 For College Credit? For the full episode head here: https://youtu.be/wRZQbkcFGrE This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy ..read more

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: Pro Or Con: Paying For Groceries With Venmo? For the full episode head here: https://youtu.be/wRZQbkcFGrE This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy ..read more