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Conversations regarding all things telecom
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3M ago
In this podcast you'll hear how by leveraging the power of Natural Language Processing (NLP) and machine learning Observe.AI can analyze and assess every customer interaction, whether on a cloud-based or premise platform ..read more
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3M ago
Hal and Joe discuss the benefits of bulk internet and television agreements for Home Owners Associations and Apartment Building Owners and what to be aware of when considering entering into a bulk agreement ..read more
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3M ago
Hal and Michael discuss Edify's unique architecture and 100% uptime guarantee, the real meaning of Omnichannel and how to have a smooth deployment ..read more
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3M ago
Hal and Jorge discuss the Nexogy Call Path model and how it has found a large measure of success for businesses that do not need each and every user to have a dedicated path to the outside world ..read more
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3M ago
Hal and Kelley discuss the benefits of VDI or Virtual Desktop Infrastructure and how it keeps company data safe and secure in a private cloud ..read more
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3M ago
Hal and Jeff discuss how businesses large and small can protect themselves from Cyber threats and how to avoid being declined for Cyber Insurance ..read more
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3M ago
Hal and Eric discuss the differences between the IPfone Webex offering and hosted telephone systems as well as SD-WAN and how the IPfone Onboarding process makes implementation seamless ..read more
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3M ago
Hal and Carl discuss the scope of the cybercriminal problem and what businesses can do to mitigate data breaches ..read more
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3M ago
Hal and Ric discuss today's Contact Center and Sharpen's Agent First philosophy. Learn about Active Contact Resolution and how it would apply to your business or organization ..read more
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3M ago
Hal and Eric discuss Firewall Friendly SD-WAN and it's place in today's Work From Home environment ..read more