As a former executive in the fast-paced tech industry, I often found myself wishing for a trusted circle of peers ..read more

Unlock Trust, Drive Growth, and Inspire Confidence in Your Team Change. It’s exciting. It’s terrifying. And for many organizations, it’s ..read more

The post details a 12-month business planning cycle, emphasizing agility and discipline through quarterly executive strategy meetings, department planning, and regular reviews for company alignment and goal achievement ..read more

Managing a technology company to meet investor expectations has never been more challenging. In this environment, conventional leadership models prioritizing stability and long-term planning over flexibility and rapid response are rapidly becoming obsolete. The SaaS leaders poised to excel in the coming decade will be those who adopt Hyper-Adaptive Leadership. This leadership style goes beyond merely keeping up with change; it focuses on anticipating, catalyzing, and harnessing change to de-risk market challenges and achieve value and growth ..read more

Hiring former military officers in tech can give your company an edge. Junior Military Officers possess exceptional leadership, adaptability, and critical thinking skills, making them valuable in guiding teams and managing projects. By prioritizing attitude over technical skills and integrating JMOs into leadership roles, companies can leverage their exceptional capabilities for sustained business success. Learn how to attract and hire JMOs by reading the full article ..read more

In the new world of PEG (Profitable Efficient Growth) operators must ensure investment in product development is tuned to Optimize SaaS R&D Spend and maximize the contribution to the company’s strategic objectives. Investing in R&D is critical for fueling innovation and accelerating growth at SaaS companies. However, determining just the right level of R&D spending and effectively measuring its business impact can be challenging. This guide provides helpful strategic insights to optimize your R&D budget allocation and maximize returns. Setting the Right R&D Budget First ..read more

We live in the trust-crisis age. The onslaught of information, personalized to our liking, through mass and social media, can hardly be consumed, nevermind trusted. The posture of skepticism of messaging and information continues to rise. As leaders, we seek to build trust and loyalty within our teams. The benefits seem obvious: motivation, collaboration, and dedication in an environment where employees trust their leaders and invest in their own and their teammate’s success. In our evolving culture, the bar to achieving trust continues to rise, making it more important to be deliberate when ..read more

In our post “Customer-Led Growth and Product-Led Growth: Friends or Foes?” we discuss how the emergence of Customer-Led Growth (CLG) as a leading strategy to fuel sustainable growth requires closely evaluating traditional roles and functions across the company. Some pundits believe that Professional Services (PS) no longer has a role in growth-oriented SaaS businesses since little value can be created with low-margin, non-recurring revenue. Others argue that Customer Success (CS) is becoming obsolete, as traditional CS is a caretaker – overhead that is only a luxury in the age of profitable ..read more

Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat. Sun Tzu, The Art of War Most of us start a new year with some form of a plan with defined and measurable objectives that cover a fiscal period that aligns with a budget – a Business Plan. We developed a set of best practices for annual business planning and outlined a 12-month schedule for building that plan. Many companies lack a strategic plan to provide a superstructure for the annual plan. The concept of strategy can be an amorphous one. The lack of strategy is a popular accusat ..read more

Ancient philosophers knew that the “only constant in life is change.” Leaders in our industry face unprecedented market challenges and many other obstacles to achieve our sustainable growth objectives. We need to not only be resilient in the face of these obstacles, but also build teams that can rapidly adapt to the dymanics of the market. The best leadership teams not only respond quickly, they “change before they have to” as famously advised by Jack Welch. This article is a follow-up to our post Unlocking the Power of High Performing Teams, which explores strategies for identifying and deve ..read more