Summery / Comments: Our episode begins in the heart of any thriving dental practice: understanding the metrics that beat at its core. We'll walk you through the silent conversations these metrics hold, as they narrate tales of total revenue, whisper secrets about overhead costs, and sing ballads of average production per hour. Each metric, like a chapter in a book, unfolds stories about a practice's fiscal vitality. But what are these metrics without a dedicated scribe? Enter the world of tracking and recording data. Imagine a diligent librarian, cataloging each patient visit, every financia ..read more

Summery / Comments: In this enlightening episode, Linda delves deep into the world of dental practice management, specifically focusing on strategies to improve patient retention and enhance follow-up. Drawing from her vast experience, she lays out eight actionable steps that any dental professional can incorporate into their practice: Enhance Communication - Linda emphasizes the importance of open communication, advocating for multiple channels like phone, email, and online booking. A timely response isn’t just courteous; it's crucial for a successful practice. Personalize Patient Care - Le ..read more

Summery / Comments: On the Mettler Marketing Podcast episode, Linda shares strategies to enhance treatment approval in dental offices: Build Trust and Rapport: Engage genuinely with patients, addressing their concerns and queries. A strong trust in their dentist encourages patients to consent to treatment. Use Visual Aids: Employ tools like X-rays and treatment videos to clarify patient conditions and recommended treatments, helping patients visualize the issues and solutions. Emphasize the Benefits: Showcase the advantages of treatments, using real-life cases and testimonials to underline t ..read more

This is part 2 of a 5 part series Summery / Comments:  Optimize Practice Operations Explain the importance of streamlining practice operations to reduce overhead costs and increase efficiency. Discuss how to optimize appointment scheduling, manage patient flow, and improve staff productivity. Mention the importance of investing in technology and automation to improve operations. Want to contact Linda? Email:  linda@mettlermarketing.com Phone:  (303) 246-9954 Web:  www.mettlermarketing.com At Mettler Marketing, we are devoted to fostering the expansion of your practice ..read more

Summery / Comments: Linda Mettler and guest Brendon Degner from Summit Payments delve into the essentials of payment processing for healthcare practices. They explore a variety of options including traditional and digital methods, underscoring their respective pros and cons. The crux of the discussion lies in strategies for boosting payment collections, with Brendon sharing his expert insights. The duo emphasizes the need for adapting to technological changes and patient expectations while endorsing secure and efficient payment systems to improve patient satisfaction and revenue. A must-liste ..read more

This is part 1 of a 5 part series Summery / Comments:  Today’s episode is part one of a five part series on practice optimization.  In this episode, Linda talks about increasing patient acquisition. Want to contact Linda? Email:  linda@mettlermarketing.com Phone:  (303) 246-9954 Web:  www.mettlermarketing.com At Mettler Marketing, we are devoted to fostering the expansion of your practice. We're not simply a marketing agency - we're a committed partner for you and your practice. Our expertise in navigating the intricate world of practice marketing allows us to hel ..read more

Linda talks with Jennifer Geiselhofer, R.D.H. about Deserving Dental.  Deserving Dental is a 501(c)3 organization dedicated to providing free preventative dental care and education inside shelters for children, battered women, men recovering from addiction, incarceration, and chronic homelessness as well as nursing home and private home visits for older adults and people living with disabilities. Link to Deserving Dental: deservingdental.org Want to contact Linda? Email:  linda@mettlermarketing.com Phone:  (303) 246-9954 Web:  www.mettlermarketing.com At Mettler Marketin ..read more

In this podcast episode, Linda and her producer, Ed Bejarana, discuss the ways in which Artificial Intelligence (AI) can transform marketing and messaging for dental practices. They explore how AI-powered analytics can help practices to better understand patient behavior, preferences, and needs. By using this data, dental practices can create more targeted marketing campaigns that resonate with their patients, ultimately driving growth and success. Linda and Ed highlight the potential for AI to optimize messaging and improve patient engagement. They stress the importance of leveraging AI to d ..read more

Linda shares a brief history on the hot new trend word, AI.  Turns out AI is not all that new, just some of the new features.  This episode is the first in a multi-part ChatGPT and AI in Marketing podcast series. Want to contact Linda? Email:  linda@mettlermarketing.com Phone:  (303) 246-9954 Web:  www.mettlermarketing.com At Mettler Marketing, we are devoted to fostering the expansion of your practice. We're not simply a marketing agency - we're a committed partner for you and your practice. Our expertise in navigating the intricate world of practice marketing allo ..read more

Welcome to our episode on tackling staffing challenges in dental offices! We'll explore the root causes of these difficulties, such as a scarcity of qualified candidates, high turnover rates, and noncompetitive compensation packages. Learn effective strategies for addressing these issues, like fostering a positive work culture, offering enticing benefits, and providing opportunities for professional growth. We'll conclude with key recommendations for dental offices looking to overcome these challenges, emphasizing the importance of prioritizing staffing, developing effective strategies, and c ..read more