In today's episode, Eric and Jake had the pleasure of speaking with the dynamic husband and wife duo, Rian and Noelle Goins, owners of Get Goins Pest Control in Los Angeles. They share their incredible journey from inheriting a small client list to building a thriving business through the power of social media and referrals. The Goins couple is not only making waves in the pest control industry but also leaving a significant impact on their community through their non-profit organization, Keep It Goins Foundation. They've been involved in legislative efforts and are active members of the pest ..read more

Building a pest control company should align with personal goals, not just financial gain. In today's episode, Eric and Jake welcome Casey Jones, owner of Hydra Pest Control. Casey emphasizes the importance of starting a business with the end goal in mind and focusing on creating a company that aligns with personal values and long-term goals. He shares the journey that led him from various industries to the pest control industry, driven by a desire to provide for his family and contribute positively to his community. Topics include: Introduction (0:00) Guest Introduction: Casey Jones from Hyd ..read more

From door-to-door sales to owning a pest control company, this story is one of hard work and determination! In today's episode, Eric and Jake had the pleasure of chatting with Degen Perry, owner of Black Pearl Pest Control. Degen shares his journey from considering a career in dentistry to becoming a pest control owner during the uncertain times of 2020. Degen discusses the advantages of offering a variety of pest control services to become a "one-stop-shop" for customers.  Topics include: Introduction (0:00) Guest Introduction: Degen Perry (2:40) How Black Pearl Pest Control Got Its Nam ..read more

In today’s episode, Eric and Jake play a fun, thought-provoking game of "Would You Rather.” They debated various scenarios, such as: Focusing on customer retention vs. acquisition, saying out of debt vs. leveraging growth debt, hiring experienced technicians vs. training newbies and so much more! Topics Include:  Introduction (0:00)  Would You Rather Game: Pest Control Edition (3:41) Retention vs. Customer Acquisition (4:18)  Hiring Experienced Technicians vs. Training Newbies (5:52) Expanding Service Offerings vs. Sticking to Core Services (11:00)  Short-Term Profita ..read more

Eric and Jake kicked off today’s episode disgusting the importance of having a customer agreement, which outlines the services provided, payment details, and other legal protections. They answer a question posted in the Bug Bux Facebook group by Jordan Wheeler. The question is “I've seen more D2D companies doing 18-24 month agreements. What is your general pest agreement length?” Topics include: Introduction (0:00)  Topic Introduction: Pest Agreement Length (3:17) Importance of Customer Agreements (5:00)  Philosophy Behind Term Commitments (6:30)  Pros of Not Having a Term ..read more

Pest control owners need to carefully allocate their marketing budgets to ensure they are maximizing their return on investment and driving revenue growth. In today's episode, Eric and Jake have pleasure of hosting Mat Rogers, the COO of Lizard SEM, for his seventh appearance on the show. Mat shares invaluable insights into the world of digital marketing for pest control companies, emphasizing the importance of a comprehensive strategy that goes beyond just one tool or platform.  Topics include: Introduction (0:00) Catching Up with Mat Rogers (2:07) Marketing Strategies and Budgeting (5 ..read more

AI technology in pest control has the potential to revolutionize the industry by enhancing efficiency and improving customer interactions. In today's episode, Eric and Jake welcome Aaron Cooper, the co-founder and CEO of SameDay. SameDay's Artificial Intelligence will answer the phone and book appointments, just like your best sales person. Aaron discusses how AI can efficiently handle customer inquiries and scheduling with precision and consistency.  Topics Include: Introduction (0:00) Meet Aaron Cooper, CEO of SameDay (2:40) The Cost of Missed Leads in Pest Control (6:32) From Concept ..read more

Networking and connecting with industry professionals can be a game-changer for your pest control company. This week, Eric and Jake had the pleasure of chatting with Kevin Reif, an inspiring entrepreneur who shares his journey from door-to-door sales to launching his own pest control company, Reif Environmental. Kevin also shares insights into how he developed a brand that conveys trust and professionalism, attracting quality customers and fostering long-lasting relationships.  Topics include: Introduction (0:00) Kevin Reif's story (4:33) Networking and business growth (8:01) Kevin's bigg ..read more

In today’s episode, Eric and Jake welcome Jonas Olson the CEO of Pest Badger and host of the Pest Control Millionaire Podcast.  Jonas shares his candid story of starting out in lawn care, transitioning to pest control, and the lessons learned along the way. He emphasized the importance of focusing on one service, mastering it, and then scaling up before adding more services. Topics include: Introduction (0:00)  Introducing Jonas Olson (2:33) Jonas’s Background in Pest Control (5:25) Transitioning to Pest Control from Lawn Care (10:00) Scaling the Pest Control Business (14:10) The Im ..read more

In today's episode, Eric and Jake welcome Jerry Wickwire and Josh Tonn, co-owners of Freedom Force Pest Control. Before starting their own company in 2021, both co-owners gained valuable experience in the pest control industry. Hear their incredible journey, marketing tactics, and how they built a strong brand.  Topics include: Introduction (0:00) Background of Freedom Force Pest Control (2:22) Transitioning to Business Ownership (3:15) Origin of the Name Freedom Force Pest Control (5:55) Branding and Logo Design (7:28) Marketing and Branding Strategy (10:27) Utilizing Angie/Home Advisor ..read more