Summary In this last conversation of the series, the hosts and guests discuss the importance of culture and leadership in veterinary practices. They emphasize the need for a positive and empowering culture where team members feel safe to take risks. The hosts share examples of leadership behaviors that contribute to a positive culture, such as trust, transparency, and vulnerability. They also discuss the importance of celebrating wins and recognizing team members' achievements. The conversation concludes with a discussion on self-evaluation for leaders and the role of emotional intelligence in ..read more

Summary In this conversation, episode #3 of 4, Dr. Lou Olson and Leslie Boudreau discuss the importance of whole-team utilization and efficiency in veterinary practices with Heather. They emphasize the need to understand state practice acts and the scope of practice for different team members. They also highlight the benefits of cross-training and breaking down the front vs back mentality in hospitals. By empowering and supporting the entire team, practices can improve their culture and provide better client experiences. Takeaways It is crucial to know and understand the state practice acts ..read more

Summary This podcast episode discusses the importance of veterinary technician utilization and efficiency in veterinary practice. The hosts, Heather Prendergast, Leslie Boudreau, and Dr. Lou Olson, emphasize the need to fully utilize veterinary technicians and create a culture that values their contributions. They highlight the benefits of technician utilization, such as improved job satisfaction, reduced turnover, and increased efficiency. The conversation also explores the various roles and responsibilities that credential technicians can take on in a practice, beyond traditional floor dutie ..read more

Veterinary Health Practice Podcast By Veterinary Medical Association Executives   Welcome to the Veterinary Practice Health podcast brought to you by your VMA and the Veterinary Medical Association Executives (VMAE). Since 2021, the Veterinary Practice Health series has been offered with the best-in-class presenters to share insights that inform and inspire veterinary professionals. This month, your VMA and VMAE are offering a four-part series of 20-minute podcasts. Thank you for tuning in and we hope you enjoy the podcast ..read more

Veterinary Health Practice Podcast By Veterinary Medical Association Executives   Welcome to the Veterinary Practice Health podcast brought to you by your VMA and the Veterinary Medical Association Executives (VMAE). Since 2021, the Veterinary Practice Health series has been offered with the best-in-class presenters to share insights that inform and inspire veterinary professionals. This month, your VMA and VMAE are offering a four-part series of 20-minute podcasts. This is Part 2 of a 4-part series. Thank you for tuning in and we hope you enjoy the podcast ..read more

Veterinary Health Practice Podcast By Veterinary Medical Association Executives   Welcome to the Veterinary Practice Health podcast brought to you by your VMA and the Veterinary Medical Association Executives (VMAE). Since 2021, the Veterinary Practice Health series has been offered with the best-in-class presenters to share insights that inform and inspire veterinary professionals. This month, your VMA and VMAE are offering a four-part series of 20-minute podcasts. Thank you for tuning in and we hope you enjoy the podcast ..read more