Regardless of the New Regulations or Hurdles that Come Your Way The quick service restaurant and franchise industry is constantly evolving. But it isn’t just consumer tastes and behaviors that you have to worry about being in constant flux. It’s also regulations changing on both a local and national level that you have to watch for and react to as well. One such example of a regulation change is a new minimum wage, which could have ripple effects on staffing, costs of menu items, and more.  Other hurdles could be disruptions in the supply chain, economic downturns, and other problems that ..read more

3 Practices to Make Your Quick Service Restaurant More Sustainable and More Efficient Today’s customers look to support businesses that share their values. One of those values that is so important to consumers these days, is that of sustainability and environmental responsibility. There are so many ways that you can make your quick service restaurant more sustainable and eco-friendly! In this article we’ll look at some of the best ways to improve your sustainable practices that make you, your employees and your customers happier! Why is Sustainability so Important? Sustainability is all about ..read more

Boost Growth for Your Quick Service Restaurant with Workplace Gamification and QSRSoft! Gamification isn’t just a passing trend. It’s a popular approach that businesses across industries use to motivate and engage with employees. While its origins were often for keeping remote employees engaged, a variety of businesses, including quick service restaurants, have found huge benefits from employing gamification for their on-location employees. What is Gamification? If you haven’t heard of it yet, you are probably wondering just what is gamification? No, it’s not pulling a board game out during te ..read more

Plus How Better Data Leads to More Business Growth! Sound business decisions are made based on facts and data. When you don’t have data behind your decisions, your actions are, in essence, random and could even become costly mistakes for your quick service restaurant. Without data, how will you know if your decision will be an effective one that delivers a good return on investment and doesn’t waste your time or money?  The Power of Sound Data and Advanced Analytics But that all comes with a caveat. That data has to be good data. What is good data? It’s data that is reliable and is collec ..read more

Technology and trends are constantly reshaping the quick service restaurant industry. With the fast-paced world of today’s tech, it can be head spinning trying to keep up with all of it. However, keeping up with trends and innovations that are coming down the pipeline can help you and your business stay ahead of the curve.  Rest assured, QSRSoft is on top of those trends and innovations! We provide cutting-edge solutions that anticipate and integrate emerging trends and innovations in QSR technology. This helps empower restaurants to stay ahead of the curve.  While you can rely on ou ..read more

The national chain has a huge social media presence. So you may be thinking, “Why would my franchise restaurant need a social media presence too?” It might seem redundant to have your own social media presence for a local location, but there are actually benefits for your business. Why? It Builds Local Brand Awareness! Brand awareness is a big thing. While the chain may have national awareness, it’s important to understand that your customers know local restaurants are franchises. Today’s customers are savvy! Building local brand awareness is a benefit of having your own social media presence ..read more

Employee retention has always been a challenge in the quick service restaurant industry. It might not seem like a big deal because you often find other workers to replace those that you lost. However, employee turnover is costly for quick service restaurants and it can lead to customer dissatisfaction.  Why Employee Retention is a Challenge So why is employee retention so challenging for the quick service industry? There are a few explanations, but one of the most common reasons is that quick service restaurants offer low wages and few advancement opportunities. This can lead to a higher ..read more

Generation Z, born between 1997 and 2012, is known as the “digital natives.” They were the first generation to grow up with the Internet as a part of their daily life. They are also the most ethnically diverse generation to date and will soon become the largest cohort of consumers.  And just like every generation before them, what happens during their youth has defined their behaviors and values. So what are their behaviors and values? And how can you market to and communicate with them more effectively? Let’s dive into that very topic. What is Unique About Gen Z? Gen Z is known for being ..read more

The big elephant in the room right now is data. You’ve probably heard that you should care, but it’s not always the most fun, or sexy, topic to focus on. There are plenty of other interesting things to focus on in your business besides data – that is, until you need the data to operate better.  The reality is that in today’s world, leveraging data is vital. Any solid business advice has been teaching you to operate this way, by using facts, not feelings, to grow your restaurant. But, for many years, organizing and gathering said data was difficult and had to be done manually. The good new ..read more

Everywhere you look, AI is making its way into our lives and that’s never been more true than in the restaurant industry. AI for restaurants is quickly transforming operations like quick-serve restaurants into more efficient and convenient experiences both for internal teams as well as the customer experience. Ultimately, AI is making the quick-serve industry more efficient and streamlined, and it’s pretty exciting to see how it’s changing the game.  Customers are becoming more and more demanding thanks to technology that has sped up the experience across the board. This means that if you ..read more