Staying on Top of "All the Little Things"
OwlOps Blog
by Doug Rixmann
6M ago
As a quick-service restaurant (QSR) operator, you know how frustrating it can be when those small yet crucial maintenance tasks slip through the cracks. From a faulty lightbulb to a leaky faucet, these seemingly insignificant issues can disrupt your operations and impact customer experience. You know that you have a great maintenance team and dedicated managers, but somehow, those small yet crucial tasks keep being forgotten about. You are confident that all of the emergencies and sale-stopping issues will be taken care of but need to find a better way to stay on top of all those "smaller, no ..read more
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Reducing Windshield Time: How Images and Videos Revolutionize QSR Maintenance Reporting and Reduce Costs
OwlOps Blog
by Doug Rixmann
6M ago
Efficient maintenance is vital for the smooth operation of quick-service restaurants (QSRs). However, the traditional approach of reporting maintenance issues often involves technicians making on-site visits to diagnose and assess problems. This process can result in unnecessary expenses, including windshield and fuel costs. Fortunately, advancements in technology now provide an opportunity to streamline maintenance reporting and save valuable resources. In this blog post, we will explore how leveraging technology and capturing pictures/videos of maintenance issues in QSR restaurants can redu ..read more
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Customized Maintenance Schedules for Quick Service Restaurants: How Technology Can Help
OwlOps Blog
by Doug Rixmann
6M ago
Running a quick service restaurant (QSR) is a challenging task, and managing preventative maintenance is a crucial aspect of keeping the business running smoothly. However, many QSRs still rely on traditional methods of tracking equipment maintenance, such as manual inspection logs and paper-based schedules. While these methods may have worked in the past, they are no longer efficient or effective in today's fast-paced and highly competitive environment ..read more
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Navigating the Challenges of High Student Staff Turnover in Quick Service Restaurants: Tips for QSR Managers
OwlOps Blog
by Doug Rixmann
6M ago
Summer can be a challenging time for quick service restaurants (QSRs) with high student staff turnover. Many students return to school in the fall, leaving QSRs with the task of finding and training new staff to fill the gaps. This can be time-consuming and can put added pressure on Restaurant Managers to maintain smooth operations and high levels of customer service ..read more
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Don't Let a Unsuccessful Audit Derail Your Restaurant: A Practical Guide for Recovery
OwlOps Blog
by Doug Rixmann
6M ago
Failing a restaurant evaluation audit can be a daunting and stressful experience for any operator. It’s natural to feel concerned about the potential impact on your business, as well as the time and resources that may be required to address any issues that were identified during the audit. However, it’s important to remember that failing an audit does not necessarily mean that your business is in trouble. With the right approach and mindset, you can turn a negative situation into an opportunity to improve and grow your restaurant ..read more
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Equipment Downtime: How to Minimize Disruptions in Your Quick Service Restaurant
OwlOps Blog
by Doug Rixmann
6M ago
As a quick service restaurant owner or manager, you know that equipment breakdowns can be a major disruption to your business. When faced with the decision of whether to repair or replace a piece of equipment, it's important to make an informed decision that takes into account the costs and benefits of each option. One way to make informed decisions about repair vs replace is to track the costs and performance of your equipment over time. This can be done manually, by keeping records of repair costs, warranty information, and equipment usage, or you can use technology to automate this proces ..read more
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Building a Strong and Dependable Team Through Effective Task Management in QSRs
OwlOps Blog
by Doug Rixmann
6M ago
Effective team task management is essential in any quick service restaurant, as it helps ensure that tasks are completed efficiently and effectively, while also promoting clear communication and accountability among team members. One of the main benefits of effective team task management is that it helps to streamline operations and reduce the risk of errors or delays. By clearly assigning tasks and setting deadlines, team members know exactly what is expected of them and can focus on completing their tasks efficiently. This can help to improve the overall efficiency of the restaurant, as w ..read more
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The Role of Technology in Team Task Management in Quick Service Restaurants
OwlOps Blog
by Doug Rixmann
6M ago
Technology plays a crucial role in team task management in Quick Service Restaurants (QSRs). It can help to streamline processes, improve communication, and ensure that tasks are completed efficiently and effectively ..read more
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Preparing for a Corporate Visit: Expert Strategies for Quick Service Operators
OwlOps Blog
by Doug Rixmann
6M ago
As a quick service operator, it's natural to feel overwhelmed when it comes to brand audits and corporate visits. These evaluations can be stressful, but with the right preparation, you can ace your next brand audit and worry less about corporate visits. Here are five tips to help you get ready ..read more
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Maximizing Efficiency in Quick Service Restaurants: Streamlining Workflows and Assigning Responsibilities
OwlOps Blog
by Doug Rixmann
6M ago
Effective team task management and workflows are crucial for the success of multi-unit quick service restaurants (QSRs). By clearly assigning tasks and establishing efficient workflows, QSRs can streamline operations, improve efficiency, and enhance the customer experience ..read more
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