The app, dubbed the “digital destination for sustainability information” is called Tracker, and it enables shoppers to scan product barcodes in supermarkets, chemists, or department stores to find out more about its environmental certifications, lifecycle breakdowns and best recycling practices. “We know that consumers want to know more about the brands they buy from – not just the brand’s story, but its values and what it’s working towards,” said Founder and CEO Kiarne Treacy. “Having access to a brand’s sustainability information can be a deciding factor in whether or not consumers even purc ..read more

Tuesday’s federal budget announcement brought some relief to retailers, with priority in supporting Australians through cost of living pressures.  With one-in-ten Australians working in the retail sector, advocacy groups for retailers say the government missed the opportunity to offer more financial support and relief to struggling businesses. “We welcome measures that provide cost-of-living relief and boost confidence during these challenging times, which will have a flow on impact on the retail,” said Australian Retailers Association (ARA) CEO Paul Zahra. “However, whilst the cost-of-li ..read more

Mark Gray is the Managing Director of CrescoData, a headless middleware solution for retailers of all sizes from marketplaces to ecommerce stores. With 19 years of e-commerce experience, Mark has been on both the retail and brand side representing and growing sales across multiple channels, working with multiple software service businesses. From building out and launching the Catch marketplace, the Market.com, Westfield Direct, and our very own Click Central, Mark has had wealth of experience growing marketplaces, overcoming omnichannel challenges, and identifying cross channel opportunities ..read more

More than 60 Australian retailers have rallied behind our frontline heroes to offer special deals for First Responders Day today, Thursday May 16. Some of Australia’s most iconic brands are participating with discounts ranging from 10-50 percent off in thousands of stores nationwide.  For five years now, the Australian retail sector celebrates First Responders Day annually to honour the bravery, dedication, and contribution of first responders during times of crisis, by providing special offers to these individuals at all participating Australian retail stores. Approximately 300,000 Austr ..read more

Under Australian Consumer Law, Consumers have the right to return a product if they think there’s a problem. However, some people are taking advantage of these consumer rights. According to research from Loop, 39 percent of Australian consumers have admitted to committing retail returns abuse, or knowing someone who has in the past 12 months.  Twenty-three percent of shoppers openly admitted to engaging in these behaviours at a high frequency—saying they have worn or used an item while planning to send it back – at least once a week. From policy exploitation such as intentionally pushing ..read more

On May 9, Baby Bunting provided a sales update, including second half results up to the end of April. Sales remain down for the baby goods retailer, declining 7.7 percent in H2.  Back in February, Baby Bunting CEO, Mark Teperson said the company would be focusing on trade, productivity, and customer experience, in the second half. “Our first half update shows that while conditions have remained challenging, we are beginning to see improvements in operations and performance from changes we have introduced into the business reflecting our focus on trade, productivity and customer experience ..read more

In a presentation delivered to the Macquarie Group Australia Conference on Thursday, 9 May 2024,  Super Retail Group CEO and MD Anthony Heraghty revealed the Group’s results up to and including week 43 of FY24.  In January, Super Retail Group, which operates Supercheap Auto, rebel, BCF, and Macpac, reported on minimal growth in the first half of FY24, reporting $2 billion in revenue. The second half of FY24 so far is not reflecting any stronger of a position than the start of the year.  In weeks 27 – 43, Group sales were approximately one percent higher than sales in the prior c ..read more

The Work Trend Index combines survey data from 31,000 knowledge workers and leaders across 31 countries, as well as trillions of productivity signals, telemetry data and LinkedIn jobs and labour data to show how AI is becoming more ubiquitous in the workplace.  “2024 is the year AI at work becomes real,” said Lucy Debono, Modern Work Business Director, Microsoft Australia and New Zealand. “Organisations that apply AI to drive growth, manage costs, and deliver greater value to their customers will pull ahead. The data also shows that AI will play a major role in the labour market, with gre ..read more

Boho swimwear brand Tigerlily has once again been lifted out of voluntary administration, this time by fellow swimwear brand Seafolly. Tigerlily was founded nearly 25 years ago in Sydney. The swimwear company fell into voluntary administration for the first time in 2021 following the fallout from the Covid 19 pandemic. It was rescued just months later, by fellow Australian company Crumpler under Crescent Capital. In March this year, the company announced it has fallen back into voluntary administration following an unsuccessful search for a buyer.  This week, it has been revealed that Aus ..read more

Maropost commerce software is changing the way global retail and ecommerce brands operate. With a robust suite designed to empower merchants to launch, grow, and scale their operations confidently, Maropost is committed to driving innovation and efficiency across its international markets, including significant investments in Australia and New Zealand (ANZ). At the helm of Maropost’s Product Development is Carter Lassy, Chief Product Officer. Carter is known for innovation-centric leadership and a proven track record in pioneering data solutions that create new revenue streams and significantl ..read more