No matter your industry, size, or business model, satisfying your customers is crucial. Your business' survival depends on your ability to do this effectively. To achieve this, it is essential to leverage every opportunity to deliver for your audience. One way to do this is through modern business technology, such as customer relationship management (CRM). Let's explore what a CRM is and why it's beneficial ..read more

Last week we went through some of the issues that Facebook is dealing with in regards to its security and data privacy. Today, we thought it would be helpful to give you the tools you need to protect your privacy on Facebook ..read more

In the wake of Hurricane Beryl, businesses have another reason to reflect on data backup, disaster recovery, and business continuity. Since the hurricane made landfall in Texas, despite being downgraded to a tropical storm, it still caused over $5 million in damage to islands across middle America ..read more

If you feel like you have too many browser tabs open at any given time, then you'll be happy to know that you can sometimes save certain browser tabs as a standalone application on your device. This will give them their own icon and make accessing them much easier than constantly navigating to them through your web browser ..read more

Facebook remains one of the most visited places on the Internet. Meta (the parent company to Facebook) also features WhatsApp and Instagram on their roster and has faced numerous security and privacy failings over the years. In this week’s blog, we’ll take a brief look at some of the most noteworthy ..read more

Windows Defender is Microsoft’s own antivirus solution, and it comes bundled with Windows, so it’s confusing to think that a business would need to pay for it, right? Well, there are actually two separate products called Defender, with a big difference between them ..read more

A popular automotive dealership software platform has recently become the target of a cyberattack, resulting in the solution going down for several days. Any business that has a solution it relies on can sympathize with the situation. After all, if you lose access to your critical business apps for several days, would your operations be able to recover ..read more

All businesses use email to communicate, but too many organizations haven’t jumped on the encrypted email bandwagon yet. Encryption is incredibly helpful to keep networks and infrastructure secure, and it can do the same for your email solution. In fact, it is likely required to ensure the secure transfer of critical and sensitive information ..read more

A successful business thrives on building beneficial relationships, which generates a lot of data and contracts that need to be efficiently shared and stored. While this might seem straightforward, leveraging today’s technology can significantly cut down on filing costs and enhance file-sharing efficiency. Let’s explore how ..read more

With little fanfare, the AI Wars have begun. When we say “war” we mean just that: a battle for the survival of tools designed to improve human productivity. To start we should rewind a little. Most new software platforms (and many, many established ones) have started to use “artificial intelligence” to improve their products, or at least improve the prospect of selling them. In this week’s blog we will discuss the increased prevalence of “AI” and how some of the largest names in computing have gone all in on the technology ..read more