Hey everyone! ? Exciting news - we have a brand new episode of the Tech On Toast podcast out now! In this episode, we had the pleasure of chatting with Ben Brown, the founder and CEO of Shopwave. ? Here are three key takeaways from our insightful conversation with Ben: Customer engagement is key. Ben highlighted the importance of providing a seamless and engaging experience for customers. By offering multiple ways for customers to interact with your brand, such as through touchscreens, baristas, and mobile ordering, you can increase customer onboarding and loyalty by up to 70% on every transac ..read more

Welcome back to another episode of the Tech On Toast podcast, where we delve into the world of hospitality technology and how it can simplify your operations. In this episode, we had the pleasure of welcoming Joel Satchi, co-founder of EMenu Now, and Vikram Badhwar, Director of International Retail Technology for Starbucks. Simplifying Hospitality Tech We kicked off the episode by discussing how EMenu Now is revolutionising the hospitality tech space by offering solutions that boost sales, cut costs, and enhance customer experiences. Joel emphasised the importance of sustainability and excepti ..read more

Welcome back to another episode of the Tech On Toast podcast, where we dive deep into the world of hospitality tech to uncover how it can simplify your business operations and drive growth. In today's episode, we had the pleasure of hosting two industry experts: Gemma Barter, the Senior Digital Marketing Manager at Honest Burgers Ltd, and Matt Ford, the Business Development Director for Krowd. Key Discussion Points:? Understanding Customer Behaviour: Gemma shares insights on how Honest Burgers leverages data to understand and enhance customer experiences, emphasising the importance of loyalty ..read more

? Exciting news! ?️ I just released a new episode on the Tech On Toast podcast, and it's a must-listen for anyone in the hospitality industry looking to up their influencer marketing game. In this episode, I had the pleasure of chatting with Mike Radley, co-founder of Joli App, about the ins and outs of influencer marketing in hospitality. ?️✨ Here are three key takeaways from our conversation that you won't want to miss: 1️⃣ Micro and Nano Influencers Are Gold: Mike highlighted the value of working with micro and nano influencers who are passionate content creators but may not yet realis ..read more

?️ New Bonus Episode Alert! ?️ Good morning, I'm thrilled to announce the release of our latest bonus episode of the Tech On Toast podcast with our partner Dojo. In this episode, we dive deep into the world of hospitality and discuss how businesses can fuel their growth through innovative and accessible technology. ? Our guests for this episode are Ryan Jacovides, Director at F1® Arcade Arcade & PASTURE, and Cassandra Coulton, Senior Insight Manager at Dojo, a payments provider dedicated to empowering businesses in their growth journey. Cass sha ..read more

Simplifying Hospitality Tech with GuestChat CEO Nima Anvar In this episode of Tech On Toast, we had the pleasure of speaking with Nima Anvar, the CEO of GuestChat, a company revolutionising the way hotels interact with potential guests online. Nima shared his unlikely journey from a science background to hospitality, eventually leading to the creation of GuestChat. Key Takeaways: Nima's Background: Nima's transition from the California Department of Health Services to managing hotels in Grenada provided him with a comprehensive understanding of the hospitality industry. The Birth of GuestChat ..read more

Another week, another dip into the ocean of tech from the Tech On Toast podcast! ?️ In our latest episode, we had the privilege of hosting Andrew Evers, Group Director of IT at Rocco Forte Hotels. Andrew brought his extensive experience in the hospitality technology sector to the table, and the conversation, as always with hospitality professionals, was centred around the guest. Here's a quick recap of the key discussion points: 1️⃣ The Role of Technology in Hospitality: Andrew emphasised that technology should seamlessly integrate with the overall guest experience rather than being a separ ..read more

Like Batman & Robin, Lennon & McCartney, or Ben & Jerry, we all love a good partnership. Just before the festivities got under way, Chris got together with some old friends to announce a very special partnership & the announcement of their new seamlees, integration. S4labour and Peoplebank work with some of hospitality’s top names. By sharing the people data collected from the ATS to the Workforce Management via a seamless API integration, S4labour and Peoplebank’s integration saves you time from duplicating work. Once a member of staff has been hired and added to the system, t ..read more

?️ Exciting news! ? The latest episode of the Tech On Toast podcast is now live! ?? In this episode, we met the brilliant and patient Lisa Campbell, Head of Client Success at Feed It Back, and I can't wait to share the three key takeaways with all of you. We had some technical issues on the day of recording, so unfortunately, there is no video for this episode. Lisa provided valuable insight, and you can hear a little snippet in the video below. Here are some key takeaways. ? Takeaway #1: The Importance of Client Engagement ? Lisa shared her insights on how her clients keep her on her toes ..read more

?️ Exciting News! ?️ I am thrilled to announce the release of our latest episode on the Tech On Toast podcast! ? This week, we had the pleasure of hosting Rachel Marshall, Director of GiftTrees, as our special guest. ? How does GiftTrees work? "Once a restaurant is GiftTrees certified, your diners have the option of planting a GiftTree in the developing world, which is simply added on to the end of their bill. This helps counterbalance the environmental impact of their meal. Each GiftTree planted by your diners is credited to your restaurant within your dedicated portal. On their bill, the din ..read more