​Some frequently asked questions about our B2BWave ordering platform.   ​We have been very pleased with the uptake of our online wholesale ordering platform, thank you to all who have been using it!  If you haven't signed up yet, please do so here---even if you aren't planning to place an order just yet, it only takes a moment to register and you'll have your own unique login ready whenever you are.  The portal not only lets you order online but also gives you access to our Latest News postings, new item information, and you can see the status of your pending order and even ..read more

​As you may have noticed, our lead times have been significantly longer in recent months.  There are several factors causing this and for those interested in knowing, I have included some explanations below.  ​The "tl;dr" ie. shortened version is ​that we're doing all we can to increase our output and get caught up, but there are factors beyond our control.  Please rest assured that we are just as anxious to get your order to you as you are to receive it!  ​Our​ longer​ lead time explanation has to begin with staffing.  We of course want to provide a sa ..read more

Here's an interesting article I thought I'd share about the availability of appliances.  Many of our dealers have no doubt experienced these shortages!: https://www.cbc.ca/news/canada/newfoundland-labrador/furniture-pandemic-supply-1.5645146  On the positive side of this issue, it's great to see that furniture stores have been so busy as consumers certainly seem to be in a buying mood since lockdown restrictions have been lifted throughout most parts of Canada.  After our 9-week shutdown here at Springwater, we are doing our best to work through the pending orders we had from ..read more

With the "curve" flattening and businesses & the economy finally beginning to open back up here in Ontario, we have recently been able to bring back a limited number of our team members to resume production.  We've put measures into place to ensure staff safety including hand sanitizer stations, touchless punch-in / punch-out, walkie-talkie apps on our phones to eliminate close contact talking, and these nifty foot grips so we don't have to touch door knobs!:  If you placed an order with us pre-March 13 we will be contacting you shortly to confirm an approximate ETA;  if yo ..read more

Please note that for the most part we are still closed for a temporary shutdown due to the coronavirus outbreak and subsequent shelter-in-place orders from the Ontario government.  We hope you and all those you care about are staying healthy through these trying times!  The owners are in occasionally to take calls, receive orders and build Glass Protection Barriers.  For questions or inquiries please use e-mail or leave us a voice message and we'll get back to you as soon as possible.   We will make announcements here with any further developments as soon as th ..read more

Please note that we are still closed for a temporary shutdown due to the coronavirus outbreak and subsequent shelter-in-place orders from the Ontario government.  I hope you and all those you care about are staying healthy through these trying times!  With Ontario's shelter-in-place mandate still in effect and all non-essential businesses closed, we still haven't resumed production at Springwater Woodcraft. Thankfully everyone in our Springwater family is healthy and we look forward to getting back to making furniture and getting back in touch with you as soon a ..read more

Last week (March 16-20) we remained open even as many other businesses closed.  We are a relatively "contained system" with a limited number of visitors and lower staff count last week, and with more stringent cleaning practices / social distancing / enforced hand washing all week we felt confident that we could avoid transmission of any viruses.  However as you all know the fluidity of this virus outbreak has been changing not just day by day but hour by hour, so heeding to local public health alerts over the weekend we decided it would be best for the safety of our staff, dealers ..read more

We've introduced several FANTASTIC new items for the Spring 2020!:  ​ Ledge Shelf (#123) Wall Cubes - set of 3 (#175)  MODE Bookcase (#367) MODE Desk (#415)  Wine Cabinet (#422)  Hudson Storage Cabinet (#457)  Mackenzie Mirror (#658)  Pet Bed End Table (#PP09) See all our new items along with full descriptions posted now on our New Items page.  ..read more

The sun is setting on another beautiful summer, but don't worry because we're bringing you some hot new items to warm up these cooler autumn days!  First, our offering of dining tables is now considerably broader thanks to the introduction of the Shaker Dining Table and the Homestead Dining Table, both available in several different sizes. The Shaker features a classic sleek, tapered legs while the Homestead has gorgeous turned legs. Other new items shown here (clockwise, starting from the Homestead Table):  ​ Double Foyer Table (#251) Meredith Tall Cup ..read more

Visit us at the Toronto Gift + Home Market NEW LOCATION!  Find us in Congress Centre North, Hall 5, Booth 5515 2019 Market Schedule Sunday August 11: 9am - 6pm Monday August 12: 9am - 6pm Tuesday August 13: 9am - 6pm Wednesday August 14: 9am - 3pm We want to be sure to get some face time with you during your visit to the Gift + Home Market, so you can now book an appointment online using SimplyBook! Please follow this link to book a time that's convenient for you any day of the Market:   https://springwaterwoodcraft.si ..read more