This week's episode serves as a heartfelt reminder to all short term rental hosts to empathize with their guests and understand the various stressors they might be experiencing during their stay. Luke draws parallels between bartending and managing short term rentals, stressing the value of customer service skills and the role they play in being a good host. He also offers a reminder that guests might be dealing with various stressors, from family dynamics to financial pressures. It's essential to be kind, understanding, and hospitable, recognizing that every guest is carrying their own b ..read more

On this week’s episode Amanda Bax shares her journey into real estate, starting from her experience trying to sell her home to navigating the rental market. She discusses the challenges they faced with a fire-damaged property and how her husband’s construction background helped them renovate and expand their portfolio. She shares how navigating the ups and downs of real estate led to them accumulating a portfolio of 8 long term rentals, a commercial retail plaza, a luxury boutique inn, a lake house and a resort in Lake of the Ozarks, Missouri.   How to connect with Ama ..read more

This episode of Short Term Rental Management delves into the accept-decline system, particularly on Airbnb. He shares his recommendations for pre-approving guests and shares insights on how these decisions may impact algorithms, though he admits the exact effects are unknown. Luke also discusses his personal approach to accepting and declining guests to optimize the booking process.   How to connect with Luke: The Short Term Shop - https://theshorttermshop.com/ Follow us on Instagram  Follow us on TikTok Join the Short Term Shop Facebook group! Check out the Short Term Shop on Y ..read more

In this episode of Short Term Rental Management, Luke is joined by Bobby and Nicole, a dynamic duo from Orlando who have ventured into the world of property management. Bobby and Nicole shared their journey of getting started in real estate and how they were able to acquire about 1 property per year for multiple years. They shared insights into their property management strategies, including the importance of hands-on management, optimizing listings, and staying on top of market trends. Bobby and Nicole also discussed their foray into co-hosting properties for other owners, expanding their por ..read more

This week Luke is diving into the world of money management and exploring different philosophies from three financial gurus: Dave Ramsey, Grant Cardone, and Robert Kiyosaki. Luke breaks down each of these philosophies and shares personal insights on overcoming poor money mindset ingrained from upbringing, highlighting the impact of family beliefs on financial success.    How to connect with Luke: The Short Term Shop - https://theshorttermshop.com/ Follow us on Instagram  Follow us on TikTok Join the Short Term Shop Facebook group! Check out the Short Term Shop on Youtube &n ..read more

In this episode of the Short Term Rental Management podcast, Luke had the pleasure of chatting with Caleb Shore, a property manager from Charlotte, North Carolina. Caleb shared his journey into STRs, starting with a long term rental that he and his business partner converted into a short term rental just before the COVID-19 pandemic. Despite initial setbacks, they adapted by targeting work from home travelers, which led to the eventual formation of their company, MyTripify. Caleb also highlighted the necessity of having a proper license to manage properties in North Carolina and the potential ..read more

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In this episode, Luke is revisiting the topic of receiving bad reviews. The discussion revolves around the idea of whether hosts deserve negative feedback and how to learn from such reviews. Luke emphasizes the importance of reviews in the rental business and shares insights on dealing with the stress and impact of receiving negative feedback.   How to connect with Luke: The Short Term Shop - https://theshorttermshop.com/ Follow us on Instagram  Follow us on ..read more

This week Luke and Chuck are discussing Google Vacation Rentals. What is it? How does it work? And most importantly, how can you leverage it to get more bookings for your short-term rental properties? Chuck explains that Google vacation rentals is not an OTA like Airbnb or Vrbo, but rather an index that directs potential guests to your direct booking website or proxy. They go over how integrating Google Vacation Rentals with your PMS can streamline the booking process as well as what the user experience is like from the guest side.      How to connect with Luke: The Short T ..read more

In this episode, Luke discusses how to handle broken appliances in vacation homes and rental properties. Luke emphasizes the importance of replacing malfunctioning items rather than constantly repairing them, and shares insights and stories gained from years of experience in the industry.   How to connect with Luke: The Short Term Shop - https://theshorttermshop.com/ Follow us on Instagram  Follow us on TikTok Join the Short Term Shop Facebook group! Check out the Short Term Shop on Youtube   For more information on how to get into short term rentals, read Avery Carl's Book, S ..read more