Since 1995, the guidelines on claims settlement practices have been revised multiple times. Previously, you may have heard of the term ‘Loss of Use’, but just be aware that this is the same as ‘compensation for actual repair time’(CART). Under a third party insurance claim, apart from the damages to your car, you can also claim for CART/compensation for the loss of use of your vehicle. While your vehicle is undergoing repairs, other unforeseen expenses may arise – such as paying for alternative modes of transportation from using ride hailing services/apps. In such cases, you can claim fo ..read more

Do you know someone who always gets things done on time- except for renewing their car insurance? Do they procrastinate and leave it right until the last minute- only to end up forgetting? If you do have someone in mind, share this article with them- or better yet, keep reading if that ‘someone’ is you! Renewing your car insurance on time is essential, and we’ll explain why. Car insurance is not valid for a lifetime. Just like most other things, it comes with an expiry date. To keep your car insurance policy valid, you’ll need to renew it every year. Have you ever thought about what happens i ..read more

You may have seen or heard of NCD/NCB, but what do they really mean? And how does this work for you? Meaning the same thing, NCD/NCB stands for ‘No Claim Discount’/’No Claim Bonus’. These are a vehicle insurance premium discount set by Persatuan Insurans Am Malaysia (PIAM) to encourage drivers to be safer on the road. With up to a 55% and 25% off in insurance premiums for private car and motorcycle/commercial vehicles respectively, this acts as an incentive for good driving behaviour. In Malaysia, the rates are as follows: No-Claim Discount Rate Private Car Motorcycle/Commercial Vehicle ..read more

You might be planning to cancel your car/motorcycle insurance policy for several reasons; selling your vehicle, a change of policy coverage or even a change in insurer. Here are a few valid reasons you could cancel your policy for: When you move to a country that your existing policy does not cover, and it cannot be extended to cover your vehicle. When you do not want to transfer the ownership of your current policy to the new owner of your vehicle and instead let the new owner start a new policy on their own. When you find a better deal from another insurer. For example, have you heard abou ..read more

While car fires aren’t common, they are unpredictable! There are multiple ways a fire could start from problems relating to the car to habits that might you have.   The main reasons for a car fire are: Lack of maintenance on your car – to catch the mechanical/electrical failures before they happen. An accident/damages resulting from a collision – especially if flammable components are exposed to sparks. Leaking of petrol – whether by damages to the fuel pipe/lines, a malfunctioning fuel injector or faulty fuel line connectors. Faulty electrical wiring, faulty vehicle batteries or wiring ..read more

On one hand, it’s great that the total number of vehicle thefts has reduced over the years, with nearly a 3x reduction from 2019 to 2021. Unfortunately, motorcycles have consistently been the majority of all stolen vehicles for the last 11 years. This means that motorcycles are over 50% more likely to be stolen compared to a car or commercial vehicle – a worrying statistic for any bike owners reading now! That being said, don’t worry too much – this article will guide you through the steps of what to do when your bike has been stolen, as well as cover ways to prevent this from happening in th ..read more

Depending on how much research you’ve already done, you probably already know that: Your vehicle’s insurance and road tax go hand-in-hand; you usually purchase and/or renew them at the same time. After buying your vehicle insurance online, you would need to go to a third-party website for road tax services, as most general insurers do not offer this. Alternatively, you can walk-in to JPJ or the Post Office for road tax services. But what you probably don’t know is Pacific & Orient Insurance’s all-in-one online solution. We are a licensed insurer in Malaysia that offers BOTH insurance an ..read more

We all know that car insurance is a legal requirement that carries consequences if we fail to comply. But that doesn’t mean we shouldn’t be smart about it!  If you think you’re overpaying on your car insurance or don’t know what coverage you should be getting, keep on reading. Cheapest vs. Most Expensive Insurance coverage In an ideal world, all of us would want the cheapest insurance with the best coverage. Unfortunately, there are always trade-offs and generally, it always goes: The larger the insurance coverage, the higher the insurance premium. That’s fine though! Just bear in min ..read more

Terdapat 3 jenis perlindungan kenderaan dan setiap jenis berbeza antara satu sama lain. Ada yang masih keliru dengan jenis perlindungan insurans. 1) Insurans Kereta Persendirian Komprehensif (Comprehensive)  Memberikan perlindungan yang menyeluruh seperti berikut: *Kenderaan sendiri  Melindungi kenderaan sendiri daripada kerosakan akibat kemalangan atau kecurian.   Apabilaanda membuat tuntutan kerosakan ke atas kenderaan sendiri maka anda akan kehilangan No Claims Discount (NCD) sekiranya kemalangan tersebut disebabkan oleh kesalahan anda. *Kenderaan pihak ketiga  Pih ..read more