CX 2025: The Year of Radical Transparency and Adaptability
TheCustomer
by Editor
3d ago
As we step into 2025, the customer experience (CX) landscape is bracing for seismic shifts that will redefine… The post CX 2025: The Year of Radical Transparency and Adaptability appeared first on Customerland ..read more
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Decoding Gen Z Loyalty and Engagement
TheCustomer
by Editor
5d ago
Editor’s Note: This was one of the most fascinating – and instructive – conversations in recent memory.  I… The post Decoding Gen Z Loyalty and Engagement appeared first on Customerland ..read more
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Passikoff: Getting 100 on the Brand Test
TheCustomer
by Robert Passikoff
5d ago
Think about the number 100. What comes to mind? Completeness? Totality? Your perfect score on that spelling test… The post Passikoff: Getting 100 on the Brand Test appeared first on Customerland ..read more
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What Travel Brands Must Do to Win Over Gen Z
TheCustomer
by Guest Contributor
1w ago
The travel industry is at a crossroads. By 2030, Gen Z’s purchasing power is expected to reach $12… The post What Travel Brands Must Do to Win Over Gen Z appeared first on Customerland ..read more
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Hightouch and Databricks to Launch Self-Service AI-powered Audience Management Solution for Offsite Retail Media Networks
TheCustomer
by Editor
1w ago
Hightouch, the leading composable CDP, today announced the launch of Hightouch for Offsite Media Networks, a self-service audience… The post Hightouch and Databricks to Launch Self-Service AI-powered Audience Management Solution for Offsite Retail Media Networks appeared first on Customerland ..read more
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Ensuring System Resilience in the Rapidly Evolving World of Digital Payments
TheCustomer
by Guest Contributor
1w ago
In recent years, digital payment methods have rapidly overtaken traditional cash transactions in major global economies, reflecting shifts… The post Ensuring System Resilience in the Rapidly Evolving World of Digital Payments appeared first on Customerland ..read more
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AI-Driven Solutions for Modern Customer Challenges
TheCustomer
by Editor
1w ago
What if you could revolutionize customer interaction with cutting-edge technology and enhance loyalty like never before? Join us… The post AI-Driven Solutions for Modern Customer Challenges appeared first on Customerland ..read more
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Customer Communication Strategies for 2025
TheCustomer
by Editor
2w ago
Sarah Jordan is CMO at Constant Contact and as such, has a unique perspective on the trends and… The post Customer Communication Strategies for 2025 appeared first on Customerland ..read more
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The Hidden Gold in Sustainable Rewards Programs
TheCustomer
by Guest Contributor
3w ago
The season of abundance typically delivers a surge for retailers, but new research shows they may be overlooking… The post The Hidden Gold in Sustainable Rewards Programs appeared first on Customerland ..read more
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Your End-of-Year Marketing Perspective
TheCustomer
by Andrew Schulkind
1M ago
Last month, I shared some of our experience gathering feedback on a new lead magnet we’ve created for… The post Your End-of-Year Marketing Perspective appeared first on Customerland ..read more
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