In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Brandi Villareal, head of Uber Direct's online food delivery for the U.S. and Canada. They explore the advantages of Uber Direct's first-party delivery solution, which allows restaurant brands to maintain control over customer data and enhance customer loyalty, unlike third-party marketplaces. Brandi shares her extensive background in the food and beverage industry, including technology and operations, and provides insights on how Uber Direct can help restaurants of all sizes easily integrate delivery se ..read more

In this episode of the Restaurant Technology Guys Podcast, Jeremy Julian talks with Danny Klein, freshly promoted to VP Editorial Director at WTWH Media's FRH properties. They delve deep into the state of the restaurant industry, discussing everything from the surge of bankruptcies and the challenges of rising costs, to evolving consumer preferences and the impact of technology. Danny shares insights on value perceptions, brand adaptations like those of Chili’s and Texas Roadhouse, and the future roles of QSR, casual dining, and even C-stores. The conversation also explores the intricate balan ..read more

This episode of the Restaurant Technology Guys podcast features an insightful conversation with Tyler, an entrepreneur who made a significant impact on the restaurant technology space within a year. Tyler shares his journey from starting as an entrepreneur at 23, keeping his business within a close-knit community, to deciding on a path of mergers and acquisitions that led to the creation of VersiTech and its subsidiaries, Bold Integrated Payments and Tonic point of sale. The dialogue delves deep into the motivations behind expansion, focusing on making an impact rather than solely chasing fina ..read more

In this episode of the Restaurant Technology Guys podcast, Jeremy Julian engages in a conversation with Marc Mathies from Vericast. The discussion revolves around how Vericast, best known as a cooperative shared mail provider in the restaurant space, pivots to the digital landscape. Marc highlights Vericast's novel data enhancement project called 'Next Drive,' bridging customer data with proprietary data to create personalised advertising campaigns with refined accuracy. The podcast also discusses the value of retailers' online advertisements, the significance of data in marketing, and the dil ..read more

Restaurant Technology Guys Podcast: Episode featuring Swipeby In this episode of the Restaurant Technology Guys podcast, Jeremy interviews Carl Turner, the CEO, and founder of Swipeby. They discuss the exciting strides Swipeby is making in the restaurant technology space, from implementing an AI-driven 360 online ordering platform to developing personalized, automated marketing campaigns for restaurant businesses. They delve into the benefits of AI technology for enhancing customer experiences, improving business operations, and offering real-time data analysis.  Introduction  Abou ..read more

In this episode of the Restaurant Technology Guys podcast, Jeremy is joined by Deric Rosenbaum, President and CTO of Groucho's Deli, an 83-year-old deli chain based in the Southeast U.S. Deric shares his journey from commercial construction to leading Groucho's Deli alongside his business partner Bruce Miller. The conversation delves into Groucho's unique hybrid model between QSR and Fast Casual, their unrelenting focus on quality ingredients, and their innovative use of technology to enhance customer and staff experiences. Deric also discusses Groucho's approach to sustainability, adapting bu ..read more

In this episode of the Restaurant Technology Guys podcast, the hosts welcome back Meredith Sandland, CEO of Empower Delivery. Meredith offers insights into the evolution of restaurant technology and the importance of efficient delivery systems. She discusses how her company, Empower Delivery, spun out from ClusterTruck, aims to streamline the delivery process for restaurants by offering an end-to-end order fulfillment system. The conversation delves into the challenges of third-party delivery services, the importance of first-party delivery to control guest experiences, and the concept of usin ..read more

In this episode of the Restaurant Technology Guys Podcast, we chat with Jim Little, the Director of Culinary from Black Angus Steakhouse. Jim shares his insights on how he runs the culinary and drink programs for over 40 locations across the US. He also talks about how he uses technology to streamline operations, enhance guest experience, and innovate new menu items. Tune in to hear Jim's tips and tricks on how to create a successful restaurant brand with delicious food and drinks ..read more

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian speaks with Cijoy, an experienced restaurant technology and operations veteran. Cijoy shares his journey from engineering to the Y2K era and his transition into the restaurant industry. He introduces his new product, GM Pilot, which aims to streamline restaurant operations by optimizing labor management, enhancing efficiency, and saving costs. The discussion highlights the significant challenges faced by GMs and how GM Pilot is designed to alleviate these burdens by automating and improving labor and inventory manage ..read more

In this episode, the discussion centers around InKind's innovative, tech-driven approach to scaling and supporting restaurants. InKind's CEO shares insights on leveraging Silicon Valley strategies, deploying large-scale data analytics and AI, and the significance of personalized support for independent restaurants. The episode covers the dual role of InKind as a financial service provider and a consumer marketplace, detailing creative financing solutions and marketing experiments that enhance profitability and customer experience. Listeners also learn about the platform's benefits for business ..read more