Real-time Queue Management and Alerting Customization
Digital Mortar » Virtual Queuing and Line Management
by Gary Angel
1y ago
The Measurement Minute by Gary Angel   While flexible digital mapping and a generalized alerting system can cover a very wide variety of real-time applications, queue management usually requires special customization. Metrics like stations open and estimated wait time don’t fall out of standard people-measurement. Mostly, they aren’t super complicated but they are often just ..read more
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Building a Model for Predictive Queue Analytics
Digital Mortar » Virtual Queuing and Line Management
by Gary Angel
1y ago
The Measurement Minute with Gary Angel   Building a predictive queue management model is the penultimate and most interesting step in the process of building a queue management system. We used two different analytic techniques to tackle the problem: classic time-series and neural networks. The advantage of time series is that it is simple, easy ..read more
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The Challenge of a Real-time People-Measurement Alerting System
Digital Mortar » Virtual Queuing and Line Management
by Gary Angel
1y ago
The Measurement Minute by Gary Angel   The visible part of an alerting system – the text alerts, webhooks and emails users get – is the easy part. The hard parts are building the realtime pipeline for store or location measurement, creating things like the predictive queue model, and keeping the underlying alerting engine performant ..read more
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Productionizing a Predictive Queue Management Model
Digital Mortar » Virtual Queuing and Line Management
by Gary Angel
1y ago
The Measurement Minute by Gary Angel   Productionizing a predictive queue measurement model really involves solving two problems. The first is integrating the predictive queue model into a real-time pipeline so that you can generate predictions about future line states based on current data. The second problem is deciding what to do about those predictions ..read more
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