Why is preparing for people queuing outdoors important? Managing people queuing outdoors can be a challenge for any business. Especially when there are large crowds. If visitors are queuing for an event in busy venues, or waiting in line to go on a ride at a crowded theme park, managing your queue is crucial to delivering a positive experience for all. By combining Tensator® products with an efficient queue layout, your business can better guide the people queuing on site, which leads to enhanced staff efficiency and minimal disruptions to your processes. This blog post has 5 top tips from the ..read more

Safety barriers with reflective NightView webbing can help highlight potential hazards when visibility is low. As the sun sets, and darkness engulfs the workplace, you can find well-lit areas become transformed into potentially hazardous areas. These areas can quickly become problematic. The risk of injury to drivers, staff, and visitors increases drastically at night, or when there are adverse weather conditions. Tensator® safety barriers, when combined with NightView Reflective Barrier Webbing, can help improve the visibility in these potentially dangerous areas. What is NightView Webbing ..read more

Why is event signage important for your venue? Well, when the world is a stage, first impressions are crucial. Your welcome signage could be the first thing an attendee sees as they walk in. It should be eye-catching and relevant to deliver the maximum impact. Otherwise, your visitors may difficulty finding their intended location. Implemented correctly, Tensator® event signage products can: Guide attendees to the correct queues Communicate instructions to help streamline queue flow Convey important safety messaging Enhance the visitor experience with signage that aids navigation while keep ..read more

Holiday shopping is in full swing, and there’s less than a month left of Q4. The busiest time of the year for retail is upon us and this period can really make or break a year. A good sales performance here can potentially rescue a poor beginning to the year. Alternatively, not meeting sales expectations in Q4 can end the year on a low point. So how do you ensure your brick-and-mortar store is ready to provide the best holiday shopping experience? This blog will dive into the top 5 ways to improve the retail holiday shopping experience while helping you maximise staff efficiency and, more imp ..read more

Airport technology could be the key to tackling the long queues in peak seasons. As the aviation industry prepares for 2023, the causes of the long airport queues seen last summer should be looked at. Across the world, airports and airlines struggled to handle the bounce-back in passenger numbers due to insufficient staff numbers. Unfortunately, recruiting airport staff is not a simple process. It involves background and security checks. As a result, the recruitment process is a long one. This results in less staff being available to help at short notice. Interestingly, looking outside the ai ..read more

Post-pandemic, the customer experience underwent a seismic transformation. From regular in-store shopping to online ordering, consumers entered a more digital world. Now the restrictions are lifted, the retail, hospitality, and event industries can expect their first proper holiday season in years. Customers and visitors are returning to brick-and-mortar shops and venues. Luckily, the world has spent the last two years refining the digital customer experience to maximise the visit-to-conversion ratio. As a result, there are plenty of tips, tricks, and ways of thinking to improve customer expe ..read more

Estimated reading time: 8 minutes Welcome to our ultimate guide on queuing barriers, designed to help you find the right barrier for your company or organisation. Inventors of the original retractable queue barriers At Tensator, we are the inventors of the original retractable barrier. Our barrier systems allow you to enhance your space with one of the safest barriers on the market. Image shows the history of Tensabarrier   What is a queue barrier? Queue barriers are a key way to maintain efficient, effective pedestrian flow and implement social distancing across a wide range of enviro ..read more

Large crowds and big events usually go hand-in-hand. Use effective signage and wayfinding solutions to ensure positive visitor experiences. You wouldn’t want your venue to become infamous for a poor customer experience. Using signage in a queue space will help unlock a normally untapped stream of revenue generation. Occupied time is preferable to unoccupied time: give your visitors something to read while they wait. Some ways to maximise queue flow using signage solutions are: Advise guests what to expect and how to prepare for when they reach the front. Safety messages. Any promotions or ma ..read more

Signage and Wayfinding Solutions – A Queuevolution Promotional and wayfinding signage is essential to any business. From stadium signage designed to improve visitor wayfinding, to totem signage which can highlight information at the beginning, middle, and end of queues. By utilising wayfinding and business signage, you can display clear messages to pedestrians to speed up visitor flow. By using a wayfinding design with a combination of imagery and short text, you can quickly educate and inform visitors of their new surroundings. Soulful Creative advises there are 4 types of wayfinding signs ..read more