Qube improved e-ticket, a handful of opportunities to connect with customers! What’s new? Now you can create as many e-tickets as needed per location, for different queues lists. Add Digital Signage to the e-ticket, defining multimedia content that can be displayed in different areas when using it.   Experience the Qube’s improved e-ticket, empowering your clients to wait anywhere, display custom content on their smartphones, share information, and receive notifications when their turn arrives! Qube’s e-ticket can improve the queue management experience and amplify the mark ..read more

Bloom Enterprise predictions through Artificial Intelligence for enhanced management Bloom Enterprise Predictions through AI provide important insights into customer flow, enabling proactive planning for varying traffic and optimal allocation of resources. This integration is designed to significantly improve day-to-day management, bringing a new era of efficiency and precision: Forecasting number of tickets: Bloom predicts the expected number of tickets throughout the day considering historical patterns, seasonal trends and customer behaviour. This empowers businesses to proactively str ..read more

Enhancing Healthcare Efficiency with Queue Management Systems Waiting at a healthcare facility often triggers feelings of discomfort and anxiety. The uncertainty regarding the waiting time is, for many, a stressful moment caused by being around other unwell individuals. All these waiting processes and patient experiences can be improved with a queue management system.  Patient queues are common in hospitals and clinics worldwide, often leading to frustrations among patients and staff alike. These queues can result in prolonged waiting times, reduced patient satisfaction, and even compr ..read more

Reduce the waiting time by 30% with Q-Better’s Solutions For businesses that deal with customer queues regularly, implementing a queue management system can provide many benefits other than reducing waiting times. When all the services are well configured and based on the real statistics of each location, it is possible to reduce substantially the waiting time. Queue management improves the customer experience: By providing clear communication in order to create more organized and efficient services. Queue management helps organisations to operate more efficiently: A queue management syst ..read more

E-Ticket reduces queues in your business and raises your client satisfaction Queue management plays a crucial role in the success of any businessWhen customers must wait longer for any service, it leads to a bad customer experience. Furthermore, it reduces the profit margin and revenue of the business. Nevertheless, with the e-ticket you can manage and optimize all queues, empower your customers to wait where they want and manage their own time, which will lead to an increase in customer satisfaction rates. Nowadays, the use of e-tickets has become popular to decrease the waiting time in lo ..read more

Redefine Your Visitor’s Waiting Experience A positive waiting experience contributes to overall customer satisfaction. When visitors have a comfortable and engaging waiting environment, it creates a favourable impression of your business. Satisfied visitors are more likely to return, recommend your services to others, and maintain a positive perception of your organization. One of the latest trends is to implement a Virtual Queue Management System. Virtual queueing is a practice where customers don’t have to physically wait in line to get a service. Customers can wait remotely as they are n ..read more

Q-Better recognized with the NP 4457:2007 Standard Certification NP 4457:2007 | Research, Development and Innovation Management What is NP 4457:2007? The NP 4457 Standard is based on an innovation model and is supported by interactions between scientific and technological expertise, knowledge about the organization and its functioning and the market. The concept of innovation underlying these standards stems from its definition as a wealth-generating mechanism, the impact and usefulness of which results in benefits for organizations and for society. The standard aims to define the require ..read more

9 Reasons Why Your Business Must Have a Digital Queue Management System Having a good quality queue management system enhances the staff performance in a customer-facing position and empowers data-driven decision-makers. It’s not only about keeping queues organized; there are a lot of less obvious advantages to employing virtual queueing. If you’re still on the fence about whether you need queue management software (spoiler: you do!), we’ve created this list of perks and benefits of a QMS. Here are 9 benefits of digital queue management systems: Reduce wait times Improve service quality In ..read more

Worth the wait when queue management is done right! All over the world, businesses are adapting their operating procedures since the worldwide pandemic as they understand that good queue management brings higher satisfaction to their visitors. Organizations have long been aware of the benefits of a well-organized queueing system. However, the benefits of reducing time spent waiting in a queue are even more pronounced due to recent events. Nevertheless, not all solutions are physical. Virtual queue management can give customers peace of mind by offering transparent wait times and the contro ..read more

Healthcare services that make you smile! Specialized flow management in healthcare services makes patients more pleased and relaxed.Queues in healthcare services represent unique challenges to any person, system or method attempting to manage them properly. A simple service like co‐payment cashiers can rely on the simplest form of a “take a number” device to arrange customers in a first‐in first‐out line. But patient flow in the doctor’s waiting room behaves less like an orderly queue and more like a cloud from which patients need to be called according to complex logic. This cloud is made ..read more