How to Improve Performance in Clinical Labs In the fast-paced world of clinical labs, communication and scheduling challenges can turn a routine visit into a frustrating and time-consuming experience for both patients and staff. But it doesn’t have to be that way.  QLess can help you transform your lab into a well-oiled machine. With our lab workflow management and appointment scheduling system, you can drive productivity, serve more patients, and yield higher customer satisfaction scores.   4 Ways QLess Helps Improve Clinical Lab Performance From battling high no-show rates to addre ..read more

Introduction The past few years have led to a steep decline in human-to-human interaction. There can be no question that the pandemic changed and impacted how we gather and connect. It continues to be an issue in industries worldwide. After two years of lockdowns, anxiety, and stress, it is hard for things to go back to normal. But the world has re-opened. Campuses are open, patients attend in-person doctor’s appointments instead of virtual ones, and brick-and-mortar retail stores are again filled with customers. However, many enterprises are still struggling with event turnout. This is where ..read more

Introduction to Online Appointment Scheduling Appointments should be easy to access. It’s in everyone’s best interest to ensure that appointments are easy to book. This should also be accessible to consumers of all kinds. Whether for academic advisement meetings, healthcare appointments, or government services, scheduling an appointment should not be a challenge. For consumers, the easier to schedule appointments, the easier they can access resources. For enterprises, the more accessible appointments are, the more appointment slots will be filled. This is why online appointment scheduling has ..read more

Introduction Organization in higher education is incredibly important for both students and administrators. For students, there are a lot of responsibilities associated with higher education. Many students must juggle academics, extracurriculars, and financing their studies. Administrators must focus on admissions, enrollment, and ensuring students are up-to-date on tuition. Both parties can feel overwhelmed by their responsibilities, and a lack of organization can deeply impair the higher education experience. An efficient waitlist software can be the solution to improving the student and st ..read more

Introduction In every industry, ease of access is important. You should want your customers to have no hassle using your service, whether they are scheduling an appointment or paying. Yet many enterprises struggle to accommodate their customers, particularly when it comes to appointment scheduling. DMV offices are one example of an industry where appointment scheduling difficulties are a common component of the customer journey. Online appointment scheduling for the DMV can be the solution to this road block. DMV offices were shut down for months due to the pandemic. This created a massive ba ..read more

Introduction to SMS Queuing Software The customer journey has become a pivotal part of how most businesses analyze their success. Everyone hopes to create a frictionless, smooth experience for customers from when they enter a store or book an appointment to when they leave. Seamless customer interactions lead to happier customers and better experiences, improving a business’s bottom line and reputation. Part of creating a smooth customer journey is understanding the habits and preferences of your customers. An SMS queuing software can be a great supplement to help with these pain points. Many ..read more

Introduction The healthcare sector is the backbone of our society; an industry created around the goal of providing physical and mental care for people in need. The healthcare industry is the third-largest in the country, making up 19.7% of spending in the US economy. The importance of an efficient healthcare industry can’t be overstated, and technology is increasingly playing a massive role. The potential technology has to innovate and revolutionize industries is massive. There isn’t an industry around right now where technology isn’t playing an impactful role; the same is true with healthcar ..read more

Introduction Since the earliest days of business, the importance of happy customers has been clear. For any business to survive, there is a need for repeat customers. If you want repeat customers, you must give them a reason to return. Many companies have oriented their business so that customer experience is the primary focus, prioritizing initiatives around queue solutions and staff happiness, both of which can contribute to customer retention and upsell opportunities. Customer experience has rapidly grown into a priority for modern businesses. According to a Super Office survey of more tha ..read more

At the onset of the pandemic, as we all waited for vaccines to be the industry, we can see that two of the top target benefits are made available, many experts warned the public that it could improving the passenger journey, and upgrading operational efficiency, be years before a viable vaccine would be available. both in terms of capacity enhancement and enhanced operational And yet, by December of 2020, the Operation Ward Speed resilience and agility. programme delivered the first US shipments of the joint Pfizer– BioNTech COVID-19 vaccine, ready to distribute to the public. Looking ..read more

Talk of the digital transformation has been abundant among stakeholders of any industry for years if not decades. What, in exact terms, encompasses digital transformations remains vague and varies from party to party. In its simplest terms, a digital transformation is exactly what it sounds like: a conversion from analog processes to digital ones. For some, a digital transformation consists of more simple adoptions of already existing technology and technological processes. For others, especially leaders in the tech industry, a digital transformation is more of a mindset wherein they are alway ..read more