In today’s digitally driven world, businesses of all sizes rely heavily on technology to streamline operations, enhance productivity, and drive growth. However, managing complex IT infrastructure and staying ahead of rapidly evolving technologies can be a daunting task for organizations, especially those with limited resources and expertise.  This is where Managed Service Providers (MSPs) can add value. MSPs offer a wide range of IT services and solutions designed to alleviate the burden of IT management and support, allowing businesses to focus on their core objectives. In this guide, we ..read more

When you want to add functionality to your website, there’s a way to do it with plugins without having to write a single line of code. These components are powerful tools that add features to websites, improving their usability. For both the novice and experienced website owner, learning what plugins are and understanding how they function can allow you to drastically improve your website’s performance.  What are plugins? Plugins are add-ons or extensions that can be installed on a website to extend its functionality and add new features. These components are designed to seamlessly integr ..read more

This year there are already plenty of shocking cybersecurity statistics to lose sleep over. The global damage from cybercrime is predicted to hit 10.5 trillion annually by 2025, and businesses around the globe want to protect themselves and their customers from any costly attacks. One of the cybersecurity best practices that IT pros follow is to undergo a SOC compliance audit. This audit ensures that an organization’s SOC is up-to-date and follows all necessary procedures to provide top-notch protection from cyberattacks. Use this guide to learn more about the different types of SOC compliance ..read more

Download your copy of the MSP pricing calculator The latest edition of the MSP pricing calculator gives Managed Service Providers (MSPs) an even better tool for examining cost insights, overviewing capabilities, and pricing outcomes. MSP pricing calculator features I made several changes to the calculator, both visually and in terms of functionality. Below you will find the basic steps along with the major updates and what they do:  Tech Cost Burdened calculation Cybersecurity Stack calculation Outsource NOC Stack calculation Cost of Living Allowance calculation TECH Cost Burden calculat ..read more

Managed Service Providers (MSPs) play a critical role in the modern business landscape by providing companies with a range of IT services, including network management. MSPs help organizations manage their IT infrastructure, improve their IT security posture, and ensure business continuity. With the ever-increasing reliance on technology, maintaining a secure and reliable network is essential for businesses to thrive.  Proactive network monitoring is one of the primary benefits of MSP network management. MSPs use sophisticated monitoring tools to detect potential issues before they become ..read more

In the last few years, Internet of Things (IOT), also known as the Internet of Things, has taken technology to a whole new level. IoT is a system of devices that connect to the internet in order to communicate and function without human intervention. Just like any other endpoints, IoT devices also need to be secured and protected from IoT cyberthreats. Below, we’ll look into some ways to prioritize IoT security and how your MSP can approach it. What is IoT? The Internet of Things (IoT) is a system of connected devices that are embedded with sensors, software, and other electronic components th ..read more

The year has just begun, and there are already plenty of shocking cybersecurity statistics to lose sleep over. The global damage from cybercrime is predicted to hit 10.5 trillion annually by 2025, and businesses around the globe want to protect themselves and their customers from any costly attacks. One of the cybersecurity best practices that IT pros follow is to undergo a security operations center (SOC) compliance audit. This audit ensures that an organization’s SOC is up-to-date and follows all necessary procedures to provide top-notch protection from cyberattacks. Use this guide to learn ..read more

Even though testing is a part of the patch management lifecycle, sometimes bugs manage to slip through the testing stage and aren’t caught until after implementation. When this occurs, a new patch can actually break or alter software instead of fixing or updating it. This situation is known as software regression, and it has a significant impact on IT teams and MSPs around the globe. What is software regression? Software regression occurs when a new patch unintentionally breaks or negatively impacts some functionality of software. There are two main types of software regression, known as funct ..read more

When you choose to work with another organization, for the sake of your reputation and security, you need to carefully vet each organization before finalizing the decision. Choosing a vendor with which to do business relies on that vendor ranking highly on a vendor risk assessment, which occurs when that vendor practices robust security, ensures compliance with local regulations, and implements effective policies and procedures to ensure smooth daily operations. When a vendor has all of these qualities and scores highly on a vendor risk assessment, it’s more likely that your own business’s sec ..read more

You’d be hard pressed to find a managed services provider (MSP) who doesn’t work with remote access protocols on a regular basis. That said, not all remote access methods are equal, and choosing the right protocol is essential in providing the best service to your clients.  Our Ninja guide to remote access will help define and compare the different types of remote access protocols, making it easier for you to choose your access methods, and to explain and recommend the most suited remote protocols to your clients. What are remote access protocols? A remote access protocol manages the conn ..read more