Across today’s tech landscape, managed service providers (MSPs) are increasingly turning to software-as-a-service (SaaS) and desktop-as-a-service (DaaS) solutions to streamline IT management, bolster scalability, and fortify security measures for their customers. While industry heavyweights like Microsoft Azure, Amazon Web Services (AWS), and Broadcom VMware solutions dominate the conversation for these applications, Citrix Systems Inc. (Citrix) is also a strong contender in this arena. Despite its relatively subdued presence in recent years, Citrix offers robust SaaS and DaaS solutions that c ..read more

In this Channel Insider: Partner POV episode, host Katie Bavoso interviews Reagan Roney, chief experience officer and principal at Solvere One, an MSP based in Washington, D.C. They discuss Solvere One’s unique position serving clients from the heart of American democracy and their approach to compliance and security. Listen to the podcast: Watch the video: Family and tech: The dynamics of running an MSP with siblings Solvere One is a family-owned business with a history of supporting members of Congress before it transitioned into the private sector to offer “white-glove support” to vario ..read more

Cloud consultancy LucidPoint has launched FinOps Managed Services to help clients clarify cloud costs. The company’s head of product and CEO join host Katie Bavoso to break down the barrier of entry to better financial freedom when it comes to optimizing cloud spend. Co-founded in 2017 by a US military veteran with an extensive history working for some of the top technology companies in the market, LucidPoint aims to make financial operations an easy task for customers by taking FinOps management off their plates. CEO Mike Fontaine and Head of Product Maribel Mendoza explain why LucidPoint, a ..read more

In this special two-part episode of Channel Insider: Partner POV, host Katie Bavoso speaks with Armon Aghaie, the chief revenue officer (CRO) of mid-market IT service provider 1Path. 1Path is an end-to-end IT service company offering fully managed or co-managed IT services to organizations across various industries, especially healthcare, financial services, manufacturing, and the legal space. Aghaie has 10 years of experience in leadership, revenue development, and strategy. He shares insights into his approach to building client trust, the methods employed to standardize processes across org ..read more

The dark web is where cybercriminals thrive anonymously, conducting illegal activities such as selling stolen information, drugs and weapons and even trafficking humans. It’s a shadowy world that seriously threatens our online security and privacy. In this two-part bonus episode of Channel Insider: Partner POV, host Katie Bavoso interviewed Simon David Williams, CEO of ISM (Informatique Sécurité Management) Group. Williams and his team focus on protecting clients from exposure and exploitation on the dark web, taking down criminals operating there, and mitigating damage in case of a breach. He ..read more

ISM Group CEO Simon David Williams returns for part 2 of this discussion on security and the dark web. In part 2 of this two part bonus episode of Channel Insider: Partner POV, Simon David Williams, CEO of Quebec, Canada-based ISM Group, continues his conversation with host Katie Bavoso about how individuals and businesses can protect themselves from having private information (PI) exposed on the dark web. Why should you take this risk seriously? What should you do if you are targeted? And, what tools do you need to have in place in order to be protected by most cyber insurance companies? Kat ..read more

In recent years, wireless connectivity has become essential to our daily lives, whether at work or home. It allows us to connect to the internet, share files, and communicate with others without the limitations of physical cables. Organizations with widespread operations, such as hospitals, warehouses, offices, and educational institutions, rely on wireless connectivity to ensure seamless communication. However, a wireless survey is vital to optimize wireless connectivity and provide a reliable network. That’s where FNG comes in. In this episode of Channel Insider: Partner POV, host Katie Bavo ..read more

Managed security service providers (MSSPs) equip small and medium-sized businesses (SMBs) with security solutions previously accessible only to larger corporations while addressing the challenges and resource constraints of smaller enterprises. The top providers offer services like threat intelligence and analytics, 24/7 monitoring and incident response, and firewall management. To help you choose, we’ve examined many options and finalized a list of the best ones. Here are our top 10 picks for MSSPs for SMBs in 2024: Check Point Services: Best for a mix of features, security operations, and i ..read more

CRO Armon Aghaie discusses how 1Path carved out a niche in the mid-market. In Part 1 of this two part interview, host Katie Bavoso is joined by Armon Aghaie, CRO of the managed service provider 1Path. Armon details how finding the “sweet spot” in the market started with having straight-forward conversations about how the company defines the hotly debated mid-market and what exactly the business there need from solutions and services providers. He also explains the similarities between their clients, even if they are in different verticals, that helps 1Path standardize their approach to succes ..read more

In a special two-part episode of Channel Insider: Partner POV, host Katie Bavoso spoke with TJ Houske, CEO of OTAVA, about the introduction of the company’s new S.E.C.U.R.E. framework and its focus on AI security. Houske’s diverse background in engineering, architecture, and strategic business development has been instrumental in driving OTAVA’s ingenious approach to multi-cloud solutions and security. His expertise offers a unique perspective at the intersection of business and security. OTAVA: From ‘bare metal to secure and compliant multi-cloud solution’ In the first part of the interview ..read more